2022-08-23_cpatel_ResumeJessicaGroen (1).docx

August 2022

To Whom It May Concern;

Please accept my resume for a possible employment with your company.

I am an energetic and enthusiastic person who would love to have the opportunity to grow with your company. I have always paid attention to detail, and I have a very good memory. I am passionate about people and love working with people.

I am a very pleasant, outgoing, revitalising, organized individual who carries a very positive attitude towards my work and co-workers. I strive for success. I am someone who enjoys working with the public. I am very good at multitasking, and I have a keen eye for detail. I also enjoy working on my own or as part of a team. I have a great ability to interact with people and I am a very caring and a trustworthy person.

Thanking you in advance for taking the time to read over my cover letter and resume. I look forward to the opportunity to meet with you to discuss a position with your company at your earliest convenience.

Yours truly,

Jessica Groen

Jessica Groen

Cell: (403) 404-7337

E-mail: jessthompson3@hotmail.ca

References available upon request

Objective




Skills | To obtain a fulltime position with a growing company that will allow me to utilize my experienced skills and has the potential for advancements and where I am able to gain more knowledge to assist in the growth of the company in which I am employed. 

Recruiting                Scheduling                     Microsoft PowerPoint                     Alarm.com             Organisation              Microsoft Word                 Excel                        WordPerfect               Internet

Experience | Sept 2021 – April 2022        Homecare Assistance     Calgary, AB
Scheduling Assistant
Directing calls
Assisting clients with scheduling
Rescheduling shifts on short notice for caregiver call offs
Ensuring client has exceptional care when considering a caregiver for ongoing schedules
Liaison with clients when there is a call off to ensure they are up to date regarding the status of the shifts
Collaborating with HR and Client Care Managers on needs for caregivers when recruiting
Assigning client care managers and communicating with clients care managers on follow up with caregivers regarding care plan review/reviewing care plans when needed with caregivers
Assisting to fill shifts on caregiver time off requests
Assisting with on-call rotation
Assisting with day-to-day scheduling needs and concerns for clients and caregivers
Organizing tasks based on priority as well as filling shifts based on priority
Phone screening for care aide positions
Interviewing and hiring for specific clients and their needs
Arranging knowledge meets between communities and nurses 
Daily updates to the database for caregiver profiles
Working with HR on anything that could use my assistance


Jan 2019 – March 2020        Capitol Security             Irricana, AB
Administrative Assistant
Directing calls
Assisting customers with Alarm.com
Booking appointments
Scheduling out of province trips for technicians
Creating new accounts including credit checks and entering banking information.
Daily updates to the database
E-Contracts




July 2018 – Jan 2019           NOX Security               Calgary, AB
Customer Service Manager
Answering calls
Worked directly with the sales reps to gather customer information
Organizing and filing contracts
Taking notes at meetings for prioritizing tasks

Jan 2016 – March 2017     Georgian Bay Hotel   Collingwood, ON
Housekeeping Supervisor
Housekeeping Duties
Room Inspections
Task Management for the staff
Recording Lost and Found items into the system
Contacting guests to return lost items via Purolator


2008 - 2013         Hands Of Time Inc.           Wasaga Beach, ON
Inventory/Expiry Clerk, Key Holder
Maintaining store cleanliness
Setting up for special events such as Trade shows
Advertising in detailed descriptions
Have acquired many contacts for all different types of events
Photography of items for auctions or product for sale
Prioritizing jobs on a weekly or last-minute basis
Keeping track of inventory expiry dates
Reception work
Photo coded for advertising internet shopping
Responsible for cash out at end of day 
Maintained all customer data base information
Gift Basket making, wrapping and delivering

Education | Graduated Secondary School at Collingwood Collegiate Institute 2007