2022-08-29_dkellerman_JD - Staffing Manager.docx

Job Summary / Purpose:

The Staffing Manager will be responsible for coordinating the daily schedules for assigned caregivers and clients. This role will ensure that all shifts are staffed appropriately and will work to drive high-quality service to our caregivers and the clients they support. This position will provide supervision to caregivers

Essential Duties and Responsibilities:

Understands and adheres to established TheKey policies and procedures

Responsible to provide ongoing supervision of caregivers; including, coaching, performance manager and, disciplinary actions

Staffs cases matched by clients' needs, caregivers' skills, experience, availability, and personality

Provides staffing for sick leave, vacation, long term leave

Schedules client visits according to care plans and staff availability

Contacts caregivers and clients regarding day-to-day changes

Discerns client services required as outlined in agreements, urgent requests, and care plans

Responsible for properly entering client and caregiver information into appropriate systems and updates as necessary

Ensures submission of proper timekeeping and paperwork for caregivers

Builds professional relationship(s) with caregivers and clients so as to ensure excellent service delivery

Performs general office duties and other duties as assigned

On call and after hours support as needed

Additional duties as assigned

Required Skills, Education and Certifications:

Associate Degree or equivalent years of training or work experience

One (1) year of scheduling experience in a health care setting using an online scheduling system is preferred

Proven organizational skills and detail orientation

Ability to multitask, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload

Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel

Proficient in current company software programs

Physical Requirements:

Ability to travel approximately up to 10% of the time

Ability to lift and carry up to 15-20 pounds

Ability to sit, stand and walk for prolonged period of time throughout the work day

Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

JOB TITLE: | REPORTS TO: | Regional Staffing ManagerTeam Manager

Staffing Manager | FSLA STATUS: | Exempt

Staffing Manager | VERSION:

Employee Acknowledgment of Job Description | Employee Acknowledgment of Job Description

I have read and I understand the Job Description for the position of Staffing Manager.  I am able to perform the essential functions and physical requirements of the job with or without reasonable accommodation. | I have read and I understand the Job Description for the position of Staffing Manager.  I am able to perform the essential functions and physical requirements of the job with or without reasonable accommodation.

Employee Signature | Date

Manager Signature | Date