2022-09-14_mvijayan_Canada Expense process.docx

Canada Expense processes

Preparing expenses

We must use Concur to submit expenses. But for Canada employees, we do not have a central bank, so the employee must log into their account, then go to your profile. Then choose “Banking Information.”  Enter the following faux bank info. DO NOT ADD YOUR OWN BANK INFO. Save the changes.

Actual banking information.

Send your actual banking information directly to expense-support@thekey.com . Make sure you include your SWIFT ID. We need this so we can set up a means of payment to reimburse you for your expenses. Also, please make sure you make it clear that you are a Canadian employee in that email.

Expense reports.

Create expense reports in Concur. If you need our Concur tutorial, please send email to expense-support@thekey.com to request that documentation.

Obtaining an Amex account.

Please note, that we can only send a Canadian employee an Amex application if they use a United States address, have the card shipped to that address, and then have someone at the US address, send your card to you in Canada by mail. Your manager must make such requests by emailing expense-support@thekey.com on your behalf.