2022-09-21_mvijayan_LORENA YBARRA - Laval (En).docx

Eduction

Skills

Lorena Ybarra 
598 rue Hugues, Laval, Québec  514-917-6167
emelynaybarra@gmail.com

Summary
Passionate individual with a multicultural background, strong communication and negotiation skills. Over 8 years of experience in Leasing role and over 14 years in Real estate in the beautiful city of Montreal. Enthusiastic about taking on new challenges and delivering exemplary customer service. Skilled property management professional experienced in hiring new staff, building strong tenant relations with senior residents and maintaining high occupancy rates. Dual Citizen Canada/USA

Dec 2013 – current
Senior Leasing advisor, Selection retraite
Used conflict resolution skills to resolve quickly issues among residents. Prepared lease paperwork and obtained signatures and first payments from new residents. Build strong working relationship with staff and help with recruiting new ones by using different platforms. Increased occupancy with active partnerships in the community and marketing initiatives.

2007 – present
Real estate agent
Helping new buyers find their perfect home and negotiating the best interest rate for their mortgage. Prospecting for new business by cold calling, asking for referrals from previous clients and networking.

2007
College de l’imobilier
Real estate License

2005-2006
College degree, College Rosemont

Sales and Marketing aptitudes 
Fluent in French, English, Spanish | Salesforce, Microsoft office, Hopem
Knowledge of Leasing and market conditions
Coaching of newly hires leasing advisors