2019-02-14_mperalta_ResumeSchekinaThaviligadu (1).pdf

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Schekina Thaviligadu
Customer care Representative- Live chat
Pierrefonds, QC
                                                     
514-632-9204
Work Experience
Customer care Representative- Live chat
T eleT ech Canada Inc
2015 to 2017
• Understanding the needs of customers and finding the best solution to their problems 
• Answering questions about products and services 
• Updating information and current transactions on customers' accounts 
• Working in teams to accomplish desired results
Intern
Accounting & tax solutions
2014 to 2014
• Working with Simply Accounting-journal entries. 
• Administrative duties such as printing documents, arranging files and answering phone calls. 
 
PROFESSIONAL ACHIVEMENTS 
Communication skills, Ability to work under pressure, Customer service, Documentation skills, Product
knowledge, T eam work, Market knowledge, Multi tasking, listening skills and Resolving conflict.
Education
Bachelor of Commerce in Commerce
John Molson School of Business, Concordia University  - Montréal, QC
January 2018 to Present
Diploma in CEGEP
La Salle College  - Montréal, QC
2012 to 2014
Skills
ACCOUNTING (1 year) , EXCEL (Less than 1 year) , POWERPOINT (Less than 1 year) , SAP (Less than 1
year) , WORD (Less than 1 year)
Additional Informationschekinajani3_2kr@indeedemail.com

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COMPUTER SKILLS 
Word, Excel, PowerPoint. Simply Accounting, SAP software, Email, Web and Social skills.