TT Julie Sminchak.pdf

--- Page 1 ---
TT Julie Sminchak  
THEKEY 2024/2025 MONTHLY INCENTIVE STATEMENT  
      
      
Month  OCTOBER      
Division  East      
Region  Ohio JV      
Site  Cleveland      
Site Size  Small      
Incentive Plan  GM     
General Manager (if 
applicable)  Steve Sudberry      
Regional Director  Timothy Thomas      
      
Metric 1: Tier 1 Clients - Actual Performance measured vs Target    
      
Sept Target = Higher of July/Aug Actual + one Tier 1  Client      
Oct Target - Higher of July/Aug Actual + two Tier 1 Clients      
Future Month's Target will be Prior Month's Target +one Tier 1 Client     
      
Actual Performance  Opportunity - Total Keys Earned (including 1 
Initial Key)     
Exceed Target  2    
Meet Target  1    
Do Not Meet Target  0    
      
Performance and Keys Earned Calculations      
October Baseline  Target  Actual  Variance vs Target  Earned Keys   
10 12 15 3 2.0

--- Page 2 ---
Metric 2: Revenue * - Actual Performance measured vs Target    
      
Sept Target = Aug Actual + 1%      
Oct Target = Aug Actual + 2%      
Future Month's Target will be Prior Month's Target +1%      
      
Actual Performance  Opportunity - Total 
Keys Earned (including 
1 Initial Key)      
Exceed Target by 1%  2     
Within + / - 1% of Target  1     
Do Not Meet Target  0     
  
*Monthly Hours Targets are adjusted to normalize for monthly variation in weekends, holidays, and calendar days)   
Performance and Keys Earned Calculations      
September Baseline  Target  Actual  Variance vs Target  Earned Keys   
$211,109  $219,637  $214,541  -2.32%  0.0

--- Page 3 ---
Metric 3: Caregiver Margin % - Actual Performance measured vs Baseline    
      
 Caregiver Margin % Baseline is the Avg of June to August actuals.    
  >= 50%  49.5%-49.9%  < 49.5%  Opportunity - Total 
Keys Earned 
(including 1 Initial 
Key)   
Actual Performance  Monthly Caregiver 
Margin is 50% or higher  Monthly Caregiver 
Margin is 50% or 
higher  Monthly Caregiver 
Margin is 50% or 
higher  2 
 
Monthly Caregiver 
Margin is 0.5% -0.99% 
below baseline  Monthly Caregiver 
Margin is not more 
than 0.5% below 
baseline  Monthly Caregiver 
Margin is 49.5% -
49.9%  1.5 
 
Monthly Caregiver 
Margin is 1.0% -1.99% 
below baseline  Monthly Caregiver 
Margin is 0.5% -
0.99% below 
baseline  Monthly Caregiver 
Margin is 49.0% -
49.4%  1 
 
n/a Monthly actual is 
1.0-1.99% below 
baseline  Monthly Caregiver 
Margin is 48.5% -
48.9%  0.5 
 
Monthly Caregiver 
Margin is 2% or more 
below baseline  Monthly Caregiver 
Margin is 2% or more 
below baseline  Monthly Caregiver 
Margin is 48.4% or 
lower  0 
 
      
Performance and Keys Earned Calculations      
September Baseline  Actual  Variance vs Baseline  Earned Keys   
54.31%  54.10%  -0.21%  2.0

--- Page 4 ---
Metric 4: EBITDA % - Actual Performance measured vs Baseline    
      
 EBITDA Baseline is the Avg of June to August actuals. Small Sites’ 
actual values for Keys earnings are shown in green font, with other 
Sites in black font. The EBITDA Baselines for these are…    
  >= 24% / 30%  22.0%-23.9% / 
28.0%-29.9%  < 22.0%  / 28.0%  Opportunity - Total 
Keys Earned 
(including 1 Initial 
Key)   
Actual Performance  Monthly EBITDA Margin 
is not less than 1.0% 
from baseline  Monthly EBITDA 
Margin is 24% / 30% 
or higher  Monthly EBITDA 
Margin is 24% / 30% 
or higher  2 
 
Monthly EBITDA Margin 
is 1.0%-1.99% below 
baseline  Monthly EBITDA 
Margin is not more 
than 1.0% below 
baseline  Monthly EBITDA 
Margin is 22.0%-
23.9% / 28.0%-29.9%  1.5 
 
Monthly EBITDA Margin 
is 2.0%-2.99% below 
baseline  Monthly EBITDA 
Margin is 1.0% -1.9% 
below baseline  Monthly EBITDA 
Margin is 21.0%-
21.9% / 27.0%-27.9%  1 
 
n/a Monthly EBITDA 
Margin is 2.0% -
2.99% below 
baseline  Monthly EBITDA 
Margin is 19.0%-
20.9%  / 25.0%-26.9%  0.5 
 
Monthly EBITDA Margin 
is 3% or more below 
baseline  Monthly EBITDA 
Margin is 3% or more 
below baseline  Monthly EBITDA 
Margin is 18.9%  / 
24.9% or lower  0 
 
      
Performance and Keys Earned Calculations      
September Baseline  Actual  Variance vs Baseline  Earned Keys   
26.21%  25.54%  -0.67%  2.0

--- Page 5 ---
Metric 5: SOC LT Retention  - Actual Performance measured vs Payment Grid    
      
SoC Long -Term Retention % is calculated as follows:   # of SoC LT Starts divided by Total # of Starts in prior month from which 
the calculation is done.  
  
The following # of Keys are earned based the following table for different levels of SoC LT Retention %:  
 
  
SoC LT Retention 
% Monthly 
Actual is < 
60.0% Monthly 
Actual is 
60.0% - 64.9%  Monthly 
Actual is 
65.0% - 69.9%  Monthly 
Actual is 
70.0% - 74.9%  Monthly 
Actual is 
75.0% or >  
Keys Earned  0 0.5 1.0 1.5 2.0 
      
Performance and Keys Earned Calculations      
Actual  Earned Keys   
100.00%  2.0

--- Page 6 ---
TOTAL KEYS EARNED AND TOTAL BONUS CALCULATION    
      
Tier 1 Clients  Revenue  Caregiver Margin %  EBITDA %  SOC LT Retention  TOTAL KEYS 
EARNED  
2.0 0.0 2.0 2.0 2.0 8.0 
      
 
 
 
 
 KEYS 
EARNED  0 - 0.5  1 - 1.5  2 - 2.5  3 - 3.5  4 - 4.5  5 - 5.5  6 - 6.5  7 - 7.5  8 - 8.5  9 - 9.5  10 
General 
Manager   TOTAL 
BONUS 
EARNED  0 $100 $300 $400  $500 $2,000  $2,500   $3,000  $3,500   $4,000   $5,000   
             
   TOTAL BONUS TO 
BE PAID       
   $3,500