Situation_linguistique_The_Key_mise_a_jour_2024_03_04_ENG_rough_translation.txt

Update " Analysis of the linguistic situation » TheKey

Other elements declared not applicable or not applicable to the OQLF for HCA in March 2023

Elements to validate	HCA 2022 responses or PF measures	Responses still valid?

Elements to validate	HCA 2022 responses or PF measures	Yes or no

Knowledge of French	Knowledge of French	Knowledge of French

Setting up French lessons	Will be part of our francization program	Yes

Promotion of activities promoting the learning of French (participation in the Francofête )	Will be part of our francization program	No

Oral communications	Oral communications	Oral communications

Individual meetings	Depending on the employee's language	Yes

Team meetings	Depending on the employee's language	Yes

Oral instructions and directives to the team	Depending on the employee's language	Yes

Oral individual instructions and directives	Depending on the employee's language	Yes

Administrative training	Depending on the employee's language	Yes

Caregiver training	Depending on the employee's language	Yes

Establish linguistic bridges for internal communications, training and meetings (individual and global team)	Will be part of our francization program	Yes

Written communications	Written communications	Written communications

Written instructions and guidelines to the team	Depending on the employee's language	Yes

Written instructions and guidelines to the caregivers	Depending on the employee's language	Yes

Individual written instructions and guidelines	Depending on the employee's language	Yes

Administrative training documents	Will be part of our francization program	Yes

Training materials for caregivers.

Administrative training documents and certain training for
caregivers _	Will be part of our francization program	Yes

Administrative documents	Administrative documents	Administrative documents

Documents relating to working conditions, in particular any individual employment contract	SO Individual employment contracts are compliant and sent simultaneously in two distinct languages by default in French and English.	Yes

Hiring and transfer policy encouraging French courses	Will be part of our francization program	Yes

Creation of a unique lexicon for the company	Will be part of our francization program	Yes

Consent contract (client)	SO Our consent contracts are compliant and sent simultaneously in two distinct languages by default in French and English when our clients' language is unknown and not requested. Our predominantly English-speaking customers are served in the language of their choice.
Note: Our clients (the families of seniors) are very often located outside of Quebec. Our contracts are in both languages. There is no issue.	Yes

Human resources management documents	Human resources management documents	Human resources management documents

Expense report	Depending on the employee's language	Yes

Pension plans	Depending on the employee's language	Yes

Performance evaluation	Depending on the employee's language	Yes

Payslip	Depending on the employee's language	Yes

Job specification	Bilingual	Yes

Security protocol documents	Bilingual	Yes

Health and safety guidelines for caregivers ;	Bilingual	Yes

Business cards	Bilingual	Yes

Nursing assistant working procedures	Bilingual	Yes

Internal office staff working procedures	Will be part of our francization program	Yes

Welcome kits	Bilingual	Yes

Internal rules and regulations for caregivers	Bilingual	Yes

Rules and regulations for office staff	Will be part of our francization program	Yes

Salary equity	Bilingual	Yes

Voice messages	Bilingual	Yes

Email signature	Will be part of our francization program	Yes

Complete work request process	Bilingual	Yes

Working hours	Bilingual	Yes

Group insurance documents	Bilingual	Yes

Intranet sites	Intranet sites	Intranet sites

HCA has a disk on Google Disk	English (This confidential disk is used by senior management only and shared with head office. Quebec employees do not have access to this disk.)	Yes

Production documents	Production documents	Production documents

Patient/Client Forms	Depending on the language chosen by the patient/client	Yes

Assessment of patient/client information	Depending on the language chosen by the patient/client	Yes

External communications	External communications	External communications

Your company is still able to inform and serve customers in French in Quebec.	Yes	Yes

The invoices produced by your company are in French.	Yes	Yes

Your company's catalogs and leaflets are in French.	Yes	Yes

Your company's communications with public administration and parapublic organizations are done in French.	Yes	Yes

The job application forms used by your company are in French.	Yes	Yes

Your company's website(s) are in French.	Yes	Yes

Publications on Facebook, Instagram, YouTube and LinkedIn for Quebec including our company profile.	Will be part of our francization program	Yes

Public display	Public display	Public display

What is the business name displayed?	HOME CARE and Home Care ASSISTANCE

Does your business display one or more trademarks registered in a language other than French?

If yes, is the French language present in the same visual field as the trademark(s) (yes or no)?	We will be displaying TheKey which is pending trademark approval in Canada.

Are the other elements of your public display either only in French, or in French and in another language with a clear predominance of French?	The other elements will be in french only

Following recent structural changes, if an element is now applicable, mark with an X.	X
( If applicable)

Company policies.

Parts and supplies catalogs.

Audio/visual documents.

Certificate of participation.

Purchase order.

Lesson plan (syllabus).

Absence permit. Supply request. Work order. Documents accompanying your products. Press release. Employee Handbook.

Archival records.

OTHERS	OTHERS

* Meeting minutes (the only minutes are the minutes of our upcoming francization committee meetings).

* Equipment control or operation buttons ( ClearCare software available in English only)