--000000000000ee5dbf062b46cb4e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Derek Gordon 29 W Wimbledon Way Rogers, AR 72758 Ashley Mirone 2115 Paloma St. Pasadena California 91104 Emma Zumsen 880 Goodrich Ave Saint Paul Minnesota 55105 Melissa Reyes 3224 Corte Melano Chula Vista California 91914 Shadi Gholizadeh 22 Carnoustie Way Trabuco Canyon California 92679 Can I get a copy of some of those reports as well? *Derek Gordon* COO | *TheKey* 310-402-9968 [image: TheKey] On Wed, Jan 8, 2025 at 12:29=E2=80=AFPM Timothy Thomas wrot= e: > Answers in blue below. > >> >> 1) What's the interface for us to access the below information from >> Lifeguard? Currently, only the Lifeguard Team has access to the >> dashboards. Their team converts the information from the dashboards into >> the wellness reports that are then transferred to the CSM's every Friday= . >> The CSM's then use this information as valuable data talking points to h= ave >> discussions with the family. >> > > >> 2) What processes are we piloting to work this data into CSM & CGM >> workflows? We're working on the playbook now. The Lifeguard team is very >> involved in the day to day ops / workflows. Attending pipeline calls and >> case reviews. >> > > >> 3) Can we get some demo units to under the ins & outs of it? I'd like t= o >> set it up and see what we are getting, as I'm sure Melissa, Emma, Shadi, >> and Ashley would as well? Yes, where would you like them sent? >> >> >> *Derek Gordon* >> COO | *TheKey* >> 310-402-9968 >> >> [image: TheKey] >> >> >> On Wed, Jan 8, 2025 at 10:00=E2=80=AFAM Timothy Thomas w= rote: >> >>> Good morning! >>> >>> I=E2=80=99m pleased to share more great feedback from one of our Lifegu= ard >>> clients (see below). >>> >>> I expect to have the pricing model completed by the end of the week, >>> pending final details from the Lifeguard team. >>> >>> Best, >>> Tim >>> >>> >>> ---------- Forwarded message --------- >>> From: Amanda Mansfield >>> Date: Wed, Jan 8, 2025 at 10:48=E2=80=AFAM >>> Subject: Success Story >>> To: Nathanial Findlay , Steven Ferguson >> sferguson@joinlifeguard.com>, Kara Sehl , >>> Karen Largent , Alan Wood >> awood@joinlifeguard.com>, Nicolas Grenier Myca , >>> Benoit Lajeunesse Myca , Meighen Fitzpatrick >> mfitzpatrick@joinlifeguard.com> >>> Cc: Joey Taylor , Timothy Thomas >>> >>> >>> Hello to all, >>> >>> After speaking with Maria, one of the Care Managers at TheKey Montreal, >>> I can confidently confirm we have another Success Story! >>> >>> *Nora, 91 years old, lives alone, with her closest family being two >>> nieces in London. The care she receives from TheKey is critical to her >>> well-being, as she is alone when the caregiver is not present. The fami= ly >>> values the weekly reports and virtual meetings with Maria, which reassu= re >>> them that Nora is doing well and provide peace of mind despite the >>> distance. They also appreciate Kara from the Lifeguard Team, who prompt= ly >>>