Re: Village Manor Waterdown

From
Taylor Cleland <tcleland@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Amanda Ilines <amanda.ilines@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Amrita Veena <amrita.veena@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Matt Vijayan <mvijayan@thekey.com>, Poulami Shah <poulami.shah@thekey.com>
Date
Wed, 28 Dec 2022 11:27:57 -0500
Folder
INBOX
--0000000000009aa8a005f0e5dad2 Content-Type: multipart/alternative; boundary="0000000000009aa89f05f0e5dad1" --0000000000009aa89f05f0e5dad1 Content-Type: text/plain; charset="UTF-8" I can give Village Manor Waterdown a call. I don't have a copy of the staffing contract, may someone send me the contract? *Taylor Cleland* | Client Solution Manager *Home Care Assistance * 70 Richmond St. E | Toronto, ON M5C 1N8 Phone: 416- 488- 8777 ext. 1 tcleland@thekey.com www.torontohomecareassistance.ca On Wed, Dec 28, 2022 at 11:24 AM Timothy Thomas wrote: > Taylor, are you ok with this? Do you have a copy of the staffing contract? > > @Joey Taylor can assist you with this if needed. > > On Wed, Dec 28, 2022 at 10:33 AM Amanda Ilines > wrote: > >> Hi Taylor, >> >> No, it would be a separate contract. >> >> Is there any chance you can call through to Village Manor Waterdown and >> see if we can get the contract sent to them and signed? Maybe just ask for >> the Executive Director. I have never worked with this community before. I >> have lost my voice as I have the flu today. >> >> I am assuming we will keep the same pricing as Park Ave, as they are >> sister properties. >> >> Thanks, >> >> On Wed, Dec 28, 2022 at 10:28 AM Taylor Cleland >> wrote: >> >>> Hi Everyone, >>> >>> When I returned to work from my time off from December 14th to 18th, I >>> was told to enter them in salesforce and push it through to clear care so I >>> was under the impression the contract had already been signed and that we >>> were just waiting for shift requests. >>> >>> I was told the referral would be under Park Avenue Manor- would their >>> contract be associated with Village Manor Waterdown? >>> >>> >>> *Taylor Cleland* | Client Solution Manager >>> >>> *Home Care Assistance * >>> 70 Richmond St. E | Toronto, ON M5C 1N8 >>> >>> Phone: 416- 488- 8777 ext. 1 >>> tcleland@thekey.com >>> www.torontohomecareassistance.ca >>> >>> >>> >>> On Wed, Dec 28, 2022 at 10:10 AM Amanda Ilines >>> wrote: >>> >>>> Hi Pauli, >>>> >>>> This lead went right through to Taylor and she closed it and pushed >>>> through clear care. As far as I know, she had the contract signed with them. >>>> >>>> I am not sure what rate was discussed. >>>> >>>> Taylor - can you advise? >>>> >>>> On Wed, Dec 28, 2022 at 10:07 AM Poulami Shah >>>> wrote: >>>> >>>>> Hi Amanda, >>>>> >>>>> Do you know the billing rate for Village Manor Waterdown, do we have a >>>>> contract signed with them. We have a bunch of housekeeping shift requests >>>>> from them, It looks there is a potential for a long term shift request >>>>> as we are already servicing Park Avenue Manor (it was referred by Shannon >>>>> from PAM). >>>>> >>>>> *Best regards* >>>>> *Pauli Shah* >>>>> *Client Success Manager* >>>>> *Home Care Assistance * >>>>> *Serving Oakville, Mississauga, Burlington, Waterloo & Wellington >>>>> region* >>>>> 375 University Ave E, Waterloo, ON, N2K3M7 >>>>> >>>>> Tel: 289-412-1441 >>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON

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