Client Facing Roles - Wednesday 12/6 Session - Self Guided

From

Megan Harris <megan.harris@thekey.com>

To

Andora Alvarez <aalvarez@thekey.com>, Alan Badger <abadger@thekey.com>, Ama Danesi <adanesi@thekey.com>, Ashley Hatton <ahatton@thekey.com>, Alexandra Johnson <ajohnson@thekey.com>, Alejandra Aparicio <alejandra.aparicio@thekey.com>, Diane Van Houten <alexandra.bridgeman@thekey.com>, Allison Brennan <allison.brennan@thekey.com>, Amanda Rasmussen <amanda.rasmussen@thekey.com>, Amber Gallant <amber.gallant@thekey.com>, Amy Catalina <amy.catalina@thekey.com>, Andrea Nobis <andrea.nobis@thekey.com>, Angie Warren <angie.warren@thekey.com>, Anna Holmberg <anna.holmberg@thekey.com>, April GLOY <april.gloy@thekey.com>, Aretha Ilion <aretha.ilion@thekey.com>, Aileen Ruffin <aruffin@thekey.com>, Annemarie Schwarzkopf <aschwarzkopf@thekey.com>, Audra Williams <audraw@thekey.com>, Alisha Wise <awise@thekey.com>, Brian Boxall <bboxall@thekey.com>, Breanne Johnston <bjohnston@thekey.com>, Bre Marshall <bmarshall@thekey.com>, Bonnie Trelli <bonnie.trelli@thekey.com>, Breana Quinn <bquinn@thekey.com>, Brittany Dudics <brittany.dudics@thekey.com>, Carmella Miller <camiller@thekey.com>, Abbie Canta <ccanta@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Christa Chalfa <cchalfa@thekey.com>, Chris Dillon <cdillon@thekey.com>, Cathy Gerth <cgerth@thekey.com>, Courtney Grover <cgrover@thekey.com>, Chen Xie <chen@thekey.com>, Candyce Hollimon <chollimon@thekey.com>, Christine Alessio <christine.alessio@thekey.com>, Carole Quedena-Watkins <cqwatkins@thekey.com>, Chandeep Sharma <csharma@thekey.com>, Dalila Arbizu <dalila.arbizu@thekey.com>, Danielle Haught <danielle.haught@thekey.com>, Danielle James <danielle.james@thekey.com>, Dawn Christensen <dawn.christensen@thekey.com>, dchristensen@homecareassistance.com, Debra Davis <ddavis@thekey.com>, "Desiree A." <desiree.aranjo@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Dericka Flores Valmonte <dflores@thekey.com>, Dominique Jacobs <djacobs@thekey.com>, Doreen Katusabe <dkatusabe@thekey.com>, Dominique Lopez

Date

Tue, 5 Dec 2023 10:37:23 -0700

Folder

INBOX

--000000000000084429060bc6b2b4 Content-Type: text/plain; charset="UTF-8" Hello Care Solutions Managers and Client Success Managers. In lieu of our live session this Wednesday, we will be asking each of you to review the content below related to managing difficult conversations. You might have noticed that we have kept the invite on your calendar, please utilize this time to complete the tasks below. *Please Complete by 12/12:* - Review the Navigating Difficult Conversations deck found HERE . - *Call for Case Studies: *Email training@thekey.com with case studies you would be willing to share in a training early next year relating to handling a difficult conversation with a client, family member, referral source, or caregiver We look forward to seeing you all in 2024. As always, if there are topics you would like to see covered, please reach out to training@thekey.com Sincerely, The Training Team --000000000000084429060bc6b2b4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Care Solutions Managers= and Client Success Managers.=C2=A0 In lieu of our live session= this Wednesday, we will be asking each of you to review the content below = related to managing difficult conversations. You might have noticed that we= have kept the invite on your calendar, please utilize this time to complet= e the tasks below. Please Complete by 12/12: Review the= Navigating Difficult Conversations=C2=A0deck found=C2=A0 HERE .=C2=A0 Call for Ca= se Studies:=C2=A0 Email=C2=A0 training@thekey.com =C2=A0with case studies you would be w= illing to share in a training=C2=A0early next year relating to handling a d= ifficult conversation with a client, family member, referral source, or car= egiver=C2=A0 = We look forward to seeing you all in 202= 4. As always, if there are topics=C2=A0you would like to see covered, pleas= e reach out to=C2=A0 training@thekey.com =C2=A0 Sincerely,=C2=A0 Th= e Training Team=C2=A0 --000000000000084429060bc6b2b4--