--000000000000cb927705e559638f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Matt, Just an FYI it's still being worked on/looked into for some of my Salesforce account I have active leads with. I am meeting with Direct Health Solutions this afternoon at 3pm to talk about a lady in an SLC. This is Jessica Tsang who co-hosted my presentation at Grand Seton yesterday (which went great), and this new lead we're to discuss is in Chartwell Harbours. Sounds like a good one to me. Just keeping you in the loop. ---------- Forwarded message --------- From: Leah Campbell Date: Wed, Aug 3, 2022 at 11:01 AM Subject: RE: Requesting ownership error - Direct Health Solutions, Jessica Tsang, Calgary To: Nicole St Eve , Sarah Powers , Ivan Martinez Garcia Cc: Leah Campbell , Aaron Baik , Mona Mukku Thanks Nicole. We are going to work to make sure that this is rectified. @Ivan , can you please see Nicole=E2=80= =99s most recent response and investigate it for us? Leah *From:* Nicole St Eve *Sent:* Wednesday, August 3, 2022 9:05 AM *To:* Sarah Powers *Cc:* Leah Campbell ; Aaron Baik = ; Leah Campbell *Subject:* Re: Requesting ownership error - Direct Health Solutions, Jessica Tsang, Calgary *PLEASE BE CAUTIOUS, EXTERNAL EMAIL:* This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Report this email, if suspicious by clicking on "Report Phishing" button available within Outlook for Desktop, Web or Mobile. In case reporting button is not available, please report it to =E2=80=98report.phish@concentrix.com=E2=80=99. Unfortunately I am still getting the error messages: You are not the owner of this account. Please request ownership using the button in the top right corner. And then when I do .... [image: ERROR] Error: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found.: [] On Tue, Aug 2, 2022 at 5:45 PM Sarah Powers wrote: Hi Nicole, Can you please request ownership of the account again to verify that the bug you initially reported has been fixed? Or are you still receiving an error message when you try to request ownership? Once you request ownership, it will be sent to your manger for approval. Once they approve, then the account ownership will change to you! Thanks, Sarah On Tue, Aug 2, 2022 at 3:46 PM Nicole St Eve wrote: Thank you Leah! From what I can tell, it is still owned by Corp. On the plus side - Jessica Tsang from Direct Health Solutions and I had an amazing presentation at a senior living community (Grand Seton) this morning! Thanks again, *Nicole St. Eve, B.A.* *Home Care Liaison* Home Care Assistance of Calgary, Alberta Direct: 403-305-3925 37 Richard Way SW Calgary, AB T3E 7M8 HomeCareAssistanceCalgary.ca Click Here For Information --- Read Our Testimonials Join Our Newsletter <https://nam10.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F%2