--000000000000af724705f6400e60 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Here is the Dear Valued Client letter on letterhead for your next steps on the Canada rebrand, client-facing. Let me know of any questions, concerns. Linked here = . Best, Julia On Mon, Mar 6, 2023 at 6:43=E2=80=AFAM Timothy Thomas wrote= : > Thanks Julia, > > Can we format this document on letterhead? We will send it as an > attachment to our clients via email. > > On Thu, Mar 2, 2023 at 12:06=E2=80=AFPM Julia Watthey > wrote: > >> Hi Tim, Good Afternoon-- >> I recommend emailing the Dear Valued Client letter on Wednesday, March >> 8th since we are offering a preview of the company rebrand set for the >> 13th. This will give them time to read it and be made aware in advance o= f >> the initiative kicking off broadly. It's best practice to notify clients >> and stakeholders shortly before the wider industry announcement so that = we >> can take care of any internal and client issues that may arise before th= e >> wider announcement. >> How does this sound to you? >> Best, >> Julia >> >> On Thu, Mar 2, 2023 at 6:07=E2=80=AFAM Timothy Thomas wr= ote: >> >>> Ok will do, is there a recommended date for distribution given the go >>> live date of 3/13? >>> >>> On Wed, Mar 1, 2023 at 4:47=E2=80=AFPM Julia Watthey >>> wrote: >>> >>>> Hi Tim and Shameema, >>>> An FYI and per the below, as follow-up, Ben Lewis is also not the >>>> correct partner to serve as point on the Canada rebrand email send. Pl= ease >>>> follow up locally with client success managers as I've tried to locate= a >>>> resource and have been unable to identify one. >>>> Many thanks, keep me posted please. >>>> All the best, >>>> Julia >>>> >>>> ---------- Forwarded message --------- >>>> From: Benjamin Lewis >>>> Date: Wed, Mar 1, 2023 at 1:40=E2=80=AFPM >>>> Subject: Re: Mail Merge/Client Email Send--Canada Rebrand >>>> To: Julia Watthey >>>> >>>> >>>> Unfortunately, I don't have a lead on who can send. I have just >>>> manually sent the few hundred emails during each exercise. I imagine >>>> marketing with Alexa Graziani and Phil Chanda may have some leads on >>>> vendors who have helped (or if they have mechanisms to do it internall= y). >>>> >>>> On Wed, Mar 1, 2023 at 1:30=E2=80=AFPM Julia Watthey >>>> wrote: >>>> >>>>> Hi Ben, >>>>> I'm working with the Canada team on a request they have to send out >>>>> client communications as part of their rebrand effort. Tim Thomas in = the >>>>> below mentions that you may have some guidance for us on who we can p= artner >>>>> with -- please advise--thanks as always. >>>>> Best, >>>>> Julia >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Timothy Thomas >>>>> Date: Wed, Mar 1, 2023 at 1:08=E2=80=AFPM >>>>> Subject: Re: Mail Merge/Client Email Send--Canada Rebrand >>>>> To: Julia Watthey >>>>> Cc: Shameema Cadersaibe >>>>> >>>>> >>>>> Ben Lewis has managed client communications in the past regarding >>>>>