--000000000000ab59d0062e6c84fd Content-Type: multipart/alternative; boundary="000000000000ab59cf062e6c84fc" --000000000000ab59cf062e6c84fc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Tim and Lazlo, it appears my request for pay by check is no longer necessary. I received a check from Genworth yesterday and mailed it to Dallas to be deposited. So, hopefully that means Mrs Swenson's AOB has kicked in and payment will be made by Genworth going forward, All the Best, Diane On Fri, Feb 14, 2025 at 11:53=E2=80=AFAM Diane Mockenhaupt wrote: > Mrs Swenson, as a practice, does not have more than $1000 in her checkin= g > account. She contacts her banker to transfer funds when she has larger > expense items. She may not have funds available if we request payment > through ACH. She is 90 years old and does not trust electronic payments, > she keeps her account using her checkbook ledger. Jinny is open to > bringing Mrs Swenson her invoice and getting a check. Mrs Swenson is havi= ng > the funds transferred while Jinny is visiting. > > On Fri, Feb 14, 2025 at 11:45=E2=80=AFAM Timothy Thomas w= rote: > >> Thanks Diane, >> >> What is her concern with ACH? And why was the original >> withdrawal rejected? >> >> On Fri, Feb 14, 2025 at 12:32=E2=80=AFPM Diane Mockenhaupt > dmockenhaupt@thekey.com> wrote: >> >>> Tim, >>> >>> Happy to have a conversation about this on Monday. May I add some >>> information that may be helpful. I spoke to Jinny and she informed me = she >>> has a signed AOB from the client. Jinny is working with Alejandro and = they >>> expect Mrs Swenson's LTC coverage to kick in in about one month. She ha= s >>> $2400 in weekly coverage with no lifetime limit. Our request for check >>> payment is a temporary solution during the waiting period with the clie= nt's >>> LTC provider. >>> >>> All the Best, >>> Diane >>> >>> On Fri, Feb 14, 2025 at 8:00=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> I'm guilty of moving too quickly on this one. You're right, Lasz. >>>> >>>> Diane, let's chat when you're back on Monday. >>>> >>>> On Thu, Feb 13, 2025 at 4:18=E2=80=AFPM Laszlo Kovacs >>>> wrote: >>>> >>>>> So she originally consented to electronic payment, gave us bad info o= n >>>>> where to debit and now wants to convert to check? >>>>> >>>>> >>>>> >>>>> Tim =E2=80=93 This is your business and I=E2=80=99ll go along with wh= atever you want >>>>> to do, but this in one that I=E2=80=99d push back on and insist on el= ectronic >>>>> payment with correct payment information. Also, again your shop, but = hand >>>>> delivering an invoice is also something I=E2=80=99d suggest be someth= ing we won=E2=80=99t >>>>> entertain. >>>>> >>>>> >>>>> >>>>> Let me know what you want to do here. >>>>> >>>>> >>>>> >>>>> *From:* Timothy Thomas >>>>> *Sent:* Thursday, February 13, 2025 2:39 PM >>>>> *To:* Diane Mockenhaupt ; Laszlo Kovacs >>>> laszlo.kovacs@thekey.com> >>>>> *Subject:* Re: Pay By Check Request >>>>> >>>>> >