Re: Village Crest Center

From
Renee Drobek <renee.drobek@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Ashley Mirone <amirone@thekey.com>, Christopher Reese <christopher.reese@thekey.com>
Date
Fri, 21 Mar 2025 12:21:02 -0400
Folder
INBOX
--000000000000ae54a60630dca4cb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I created a ticket and we will look into this and inform you of any findings! On Thu, Mar 20, 2025 at 2:19=E2=80=AFPM Timothy Thomas wrot= e: > FYI > > ---------- Forwarded message --------- > From: Joey Taylor > Date: Fri, Feb 28, 2025 at 9:45=E2=80=AFAM > Subject: Re: Village Crest Center > To: Christopher Reese > Cc: Timothy Thomas , Cristal Munoz > > > Hey Chris, > > I don't think it was an error as we have noticed it in the past (too many > coincidences to be an accident). > Both these accounts (Jade Walters and Village Crest) are entered as > referral sources for multiple Montreal active clients (this does not > include the 1000s of clients we have deactivated within the past few > years). I am not sure if someone is linked to these accounts/is getting a > bonus for them but it is something to look into. > > *Jade Walters Nash - Personal Network:* > 1. Dr. Shanta Khoday & Dr. Tukaram > > 2. Cecilia Louison > > > *Village Crest Center:* > 1. Giuseppa Gucciardi Sanalitro > > 2. Jean-Paul Lefebvre > > 3. Nicodemo "Nick" Alfino > > 4. Robert & Agnes Kardos > > 5. Sheila Rudberg > > > > On Thu, Feb 27, 2025 at 6:35=E2=80=AFPM Christopher Reese christopher.reese@thekey.com> wrote: > >> Hey Joey, >> >> I wasn't able to identify in Salesforce who altered this, but it could b= e >> user error on my part. Can you tell who did it? >> >> Chris >> >> >> On Thu, Feb 27, 2025 at 6:33=E2=80=AFAM Joey Taylor >> wrote: >> >>> Good Morning, >>> >>> Chery raised this concern with me a couple of weeks ago and now that I >>> have been looking out for it. Someone is going into Montreal Opportunit= ies >>> as well as SOC that we started months ago and changing the referral par= tner >>> to Village Crest Center. I have noticed this in the past and have alway= s >>> changed it back to what it was entered as not thinking much of it. Here= is >>> an example of one I have not touched. >>> >>> >>> https://homecareassistance.lightning.force.com/lightning/r/Account/001U= H00000FuLHFYA3/view >>> >>> Thanks, >>> >>> Joey Taylor >>> >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> >> Christopher Reese >> >> Director of Inside Sales | TheKey >> >> Mobile: 602.402.2255 >> >> >> >> > > -- > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --000000000000ae54a60630dca4cb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I created a ticket and we will look into this and inform y= ou of any findings! On Thu, Mar 20, 2025 at 2:19=E2=80= =AFPM Timothy Thomas &lt; tt@thekey.com = &gt; wrote: FYI ---------- Forwarded message --------- From: Joey Taylor &lt; joey.tayl= or@thekey.com &gt; Date: Fri, Feb 28, 2025 at 9:45=E2=80=AFAM Subject: Re: Village Crest Center To: Christopher Reese