----==_mimepart_67bdd4b196436_2023f882e6fd664184df Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Abby,=C2=A0 Is the document in question on your personal driv= e or a shared drive? Thanks,=C2=A0 John Andrew Hawkins = = = On Tue, 25 Feb at 9:32 AM , Abby Cnossen (Admin) wrote: Hello, = I am not able to share this document with Marc Garelick. I understand it= has been added to the share list but it still isn't working. Is there a = work around? = = = = = = = = On Tue, Feb 25, 2025 at 8:15=E2=80=AFAM John Andrew Hawkins wrote: = = = = = Hi=C2=A0Abby,=C2=A0 = = The domain marcgarelick.ca has been added to the external allowed list f= or one month per Terrence. Please let me know if you have any quesitons. = = = = Thanks,=C2=A0 = = John Andrew Hawkins = = = = = = = On Mon, 24 Feb at 6:07 PM , Subham Banerjee wr= ote: = = Hi Abby,=C2=A0 = = Good Day to You! = = I have reopened the ticket and informed my senior level.=C2=A0 = Please allow us some moments, They will check and get back you.=C2=A0 = = = = = = Warm Regards, = = Subham Banerjee = Senior Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = We are Happy to Assist You! = = = = = = On Mon, 24 Feb at 5:18 PM , Abby Cnossen (Admin) wrote: Hello Terreance,=C2=A0 = I am still not able to share the=C2=A0 document with Marc. His email add= ress is=C2=A0marc@marcgarelick.ca. I have attached a screenshot taken at = 5:17 PM EST on 2-24-2025. = = = = = = = = = = = = = = = = = = = = -- = Abby Cnossen Manager of Quality and Service = = Call or text: 616-271-8243 = = = TheKey.com ----==_mimepart_67bdd4b196436_2023f882e6fd664184df Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Abby,=C2=A0 Is the document in question on your personal drive or a = shared drive? Thanks,=C2=A0 John Andrew Hawkins On Tue, 25 Feb at 9:32 AM , Abby Cnossen (Ad= min) <acnossen@homecareassistance.com> wrote: Hello, I am not able to share this document with Marc Garelick. I understan= d it has been added to the share list but it still isn't working. Is ther= e a work around? On Tue, Feb 25, 2025 at 8:15=E2=80=AFAM John Andrew Hawkins < itsupport@thekey.c= om > wrote: <div style=3D'font