----==_mimepart_659eba31d872d_2223fbc3d23911c147890896 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Please take a look at ticket #622790 raised by Sumira Suthesan (sumira.su= thesan@thekey.com). Thank you Tim = = On Wed, 10 Jan at 10:25 AM , Timothy Thomas wrote: This client was inherited during the Complet= e Care acquisition and at the time we were told not to have them sign new= consent agreements. Hope this helps.=C2=A0 = = = = On Wed, Jan 10, 2024 at 10:18=E2=80=AFAM Sumira Suthesan wrote: = = = Hi Tim, = Do you know where I can find a copy of Yolanda Favretto's service contra= ct? = = Thanks, = Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.107000= 6 www.TheKey.com = = = = ---------- Forwarded message --------- From: Sumira Suthesan Date: Wed, Jan 10, 2024 at 10:16=E2=80=AFAM Subject: Re= : Montreal Service Contracts To: Joey Taylor Cc:= Desiree A. , Kristy Poyner , TheKey Billing = = Hi Joey,=C2=A0 = I will follow up with Tim about Favretto's contract. For Belvedere, do w= e have a service agreement in English? = I only see the French one. = = Thanks, = Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.107000= 6 www.TheKey.com = = = = = = = = On Wed, Jan 10, 2024 at 9:59=E2=80=AFAM Joey Taylor wrote: = = = Hey Sumira, 1. I have attached Mrs. Monty's consent below.=C2=A0 2. Bel= vedere (Maintenance) is same as Belvedere Residence Nursing Care. We just= broke it up in two separate=C2=A0Clear Care profiles based on the servic= e to make the invoicing easier.=C2=A0 3. Mrs. Favretto comes from a compa= ny that we had acquired=C2=A0over the pandemic (Complete Care). According= to Tim, we did not keep copies of those contracts. You would have to fol= low up with him=C2=A0 = = Hope this helps,=C2=A0 = = = On Wed, Jan 10, 2024 at 9:30=E2=80=AFAM Desiree A. wrote: = = = Hi Sumira, = Unfortunately I do not. They started before I transitioned to the Montre= al team. = = = @Joey Taylor=C2=A0not sure if you may have anything for this client? = = = Kind regards, = = Desiree Aranjo = = Gestionnaire des solutions de soins / Care Solutions Manager = = O. 514-907-5065 = = TheKey.ca = = = = = = = = On Wed, Jan 10, 2024 at 9:24=E2=80=AFAM Sumira Suthesan wrote: = = = Hi Desiree, = Do you have the service contract for the Favretto Yolanda? = = Thanks, = Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.107000= 6 www.TheKey.com = = = = ---------- Forwarded message --------- From: Sumira Suthesan Date: Wed, Jan 10, 2024 at 9:15=E2=80=AFAM Subject: Re:= Montreal Service Contracts To: Melissa Caltagirone Cc: Maria Licoudis , Joey Taylor , TheKey Billing , Nikita Moreau , Kristy Poyner = = Thank you Melissa, I will email Desiree = = Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.107000= 6 www.TheKey.com = = = = = = = On Wed, Jan 10, 2024 at 9:13=E2=80=AFAM Melissa Caltagirone wrote: = = = Sumira, all contracts should be in the files portion in clear care.