--00000000000020d3fb0629e3bf62 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Abby, Please check the list I attached in the last email. Let me know which employee that do not have the correct region. Or, if you can book a call. We can go over the Uber process. Thanks, *Anotte Francois* *Disbursements Sr. Director* *anotte.francois@thekey.com * [image: TheKey] On Wed, Dec 18, 2024 at 11:06=E2=80=AFAM Abby Cnossen = wrote: > Hi Anotte, > > Renae Soler and Carrie are receiving error messages when logging into Ube= r. > > The individuals below have access to UBER but need to be able to order > Ubers for all 5 states in the Midwest Core region - Michigan, Milwaukee, > Missouri, Columbus, and Kansas. I have listed below which states they DO > NOT have access to. > > > Ashley Alford - please add to Kansas and Missouri > > Pat Echols - Please add to Kansas, Missouri and Columbus, OH > > Karla Hodge- Please add to Michigan and Milwaukee > > Lluvia Pinela Quinones - Please add to Michigan and Milwaukee > > Abby Cnossen - Please add to Kansas, Missouri and Columbus, OH > > Thivyah Malanar - Please add to Michigan and Milwaukee > > > On Wed, Dec 18, 2024 at 12:35=E2=80=AFAM Anotte Francois anotte.francois@thekey.com> wrote: > >> Hii Abby, >> >> What are the issues you are having? >> >> These users are already in Uber as active. >> >> Are they getting an error message? >> >> On Mon, Dec 16, 2024 at 10:19=E2=80=AFAM Abby Cnossen >> wrote: >> > >> > Hello, >> > >> > I am reaching out regarding the urgent need to set up the following >> accounts for the individuals listed below. I have outlined which states >> they are missing access to.This issue is causing significant delays and >> disruptions to our on-call process, and we need a resolution as soon as >> possible. >> > >> > I know we have been addressing this matter for several weeks together. >> The ongoing delays are impacting our operations. For your reference, I h= ave >> attached a tracking spreadsheet outlining the details. >> > >> > Please let me know how I can assist in expediting this process. Your >> prompt attention to this matter would be greatly appreciated. >> > >> > >> > Renae Soler - please resend invite code >> > Carie Cleland - please resend invite code >> > Ashley Alford - please add to Kansas and Missouri >> > Pat Echols - Please add to Kansas, Missouri and Columbus, OH >> > Karla Hodge- Please add to Michigan and Milwaukee >> > Lluvia Pinela Quinones - Please add to Michigan and Milwaukee >> > Abby Cnossen - Please add to Kansas, Missouri and Columbus, OH >> > Thivyah Malanar - Please add to Michigan and Milwaukee >> > >> > Uber Access - Midwest >> > -- >> > Abby Cnossen >> > Manager of Quality and Service >> > Call or text: 616-271-8243 >> > TheKey.com >> >> >> >> -- >> >> Anotte Francois >> >> Disbursements Sr. Director >> >> anotte.francois@thekey.com >> > > > -- > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheK