--0000000000003cc74b05fe182dce Content-Type: text/plain; charset="UTF-8" Good Morning Jon, I hope this email finds you well. With Elizabeth away in Vancouver we are struggling a little to keep up with hiring for our Vancouver clients. In particular, we need caregivers who can work shorter shifts and live-in. I was wondering how I might be able to support these efforts so we can take some pressure off our scheduling and client success team. On another note, the overall quality of caregivers has really diminished over the last year or so and we are receiving a fair amount of complaints from our clients about the inexperience we are sending. It's becoming hard to justify the $45.00 sticker price. Across the country we have experienced this and I was wondering if we might talk about opportunities for training (maybe with Chuck) so that we can bring our 6/10 quality to an 8/10 Let me know if you want to hop on a quick call. Kind Regards, Cheryl --0000000000003cc74b05fe182dce Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Jon, I hope this=C2=A0emai= l finds you well. With Elizabeth away in Vancouver we are struggling a litt= le to keep up with=C2=A0hiring for our Vancouver clients. In particular, we= need caregivers who can work shorter shifts and live-in. I was wondering h= ow I might be able to support these efforts so we can take some pressure of= f our scheduling and client success team.=C2=A0 On= another note, the overall quality of caregivers has really diminished over= the last year or so and we are receiving a fair amount of complaints from = our clients=C2=A0about the inexperience we are sending. It's becoming h= ard to justify the $45.00 sticker price. Across the country we have experie= nced this and I was wondering if we might talk about opportunities for trai= ning (maybe with Chuck) so that we can bring our 6/10 quality to an 8/10=C2= =A0 Let me know if you want to hop on a quick call= .=C2=A0 Kind Regards, Che= ryl --0000000000003cc74b05fe182dce--