Fwd: Invoices for July 1 - 7, 2024 for Vancouver Coastal Health - [#865403]

From: Lito Delapena <billing@thekey.com>
To: vanja.bezdrob@thekey.com, dlou@thekey.com
CC: tt@thekey.com, stephanie.fuston@thekey.com, kristy.poyner@thekey.com
Date: Wed, 17 Jul 2024 13:55:14 +0000
Folder: INBOX

📎 Vancouver Coastal Health.pdf

Good Morning Vanja and Doris,   Our invoicing team received the message below from VCH contact Nasrin regarding cancellation to a 7/4/2024 shift for client Elsbeth Helfrich CG Beatrice Ampong 2PM-9PM. I checked clear care and noticed that although they called in to cancel a note on the shift advises to Bill due to late notice. Was Nasrin made aware of this policy by chance?      Hi Stephanie,  Your agency has been informed on July 03 morning to cancel July 04 for Below client ,as a result,  the billing for July 04 afternoon (2-9 pm) is not payable by our AP. Please send us the revised invoice for payment processing.  Thanks,  Nasrin        Elsbeth Helfrich #1086902                 Lito Delapena  Manager Customer Contact & Collections Center         
                           
                            On
                            Thu, 11 Jul at  3:05 PM
                            ,  Billing <billing@thekey.com>  wrote:
                             
  Hello,  
     
   Please find invoices for July 1 - 7, 2024 attached.  
     
  Please let us know if you have any questions.  
   
  Thank you,  
  Stephanie