Fwd: Brewster, James

From
Brian Boxall <bboxall@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
hu, 3 Aug 2023 11:
Folder
INBOX
--000000000000c9c39a060206e1c6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Ali Malik Date: Thu, Aug 3, 2023 at 10:57=E2=80=AFAM Subject: Re: Brewster, James To: Sumira Suthesan Cc: Dennis Fancy , Brian Boxall Hey Sumira, We might have access to converge but Lindsey will need to give us this. But I would say we stick to EFT. If client is adamant on creditcard, then we need to look in Lindsey to get the credentials for converge On Thu, Aug 3, 2023 at 11:55=E2=80=AFAM Sumira Suthesan wrote: > Hi Dennis, > > I cannot process payments using credit card for Winnipeg. > The system we use, CAFT, uses EFT information. > > Are they able to provide EFT information or e-transfer? > > Thanks, > Sumira > > > On Thu, Aug 3, 2023 at 8:50=E2=80=AFAM Dennis Fancy w= rote: > >> The credit card is on file because that is how they wish to pay. Please >> proceed accordingly. >> >> On Thu, Aug 3, 2023 at 10:49 AM Brian Boxall wrote: >> >>> I do not have any additional information. >>> >>> I can work to obtain it. >>> >>> >>> >>> >>> On Thu, Aug 3, 2023 at 10:42=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Dennis, >>>> >>>> I see the credit card file from July 4 on James Brewster's account, do >>>> you have the EFT information? >>>> >>>> Thanks, >>>> Sumira >>>> >>>> On Thu, Aug 3, 2023 at 8:38=E2=80=AFAM Brian Boxall wrote: >>>> >>>>> Hi Sumira, >>>>> >>>>> This started while I was on vacation so Dennis took the call and >>>>> collected Payment information. >>>>> >>>>> Thanks, >>>>> >>>>> On Thu, Aug 3, 2023 at 8:25=E2=80=AFAM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Brian, >>>>>> >>>>>> Any update? >>>>>> >>>>>> Thanks, >>>>>> Sumira >>>>>> >>>>>> On Tue, Jul 18, 2023 at 11:40=E2=80=AFAM Sumira Suthesan >>>>> sumira.suthesan@thekey.com> wrote: >>>>>> >>>>>>> Hi Brian, >>>>>>> >>>>>>> Do you have the PAD information for James Brewster? >>>>>>> I only see credit card information on file. >>>>>>> >>>>>>> Thanks, >>>>>>> Sumira >>>>>>> >>>>>>> >>>>> >>>>> -- >>>>> Brian Boxall >>>>> >>>>> Client Success Manager >>>>> >>>>> Direct 431 887 1785 >>>>> >>>>> Office 204 489 6000 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>> >>> -- >>> Brian Boxall >>> >>> Client Success Manager >>> >>> Direct 431 887 1785 >>> >>> Office 204 489 6000 >>> >>> >>> >>> >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> -- >> Dennis Fancy, BSP >> Care Solutions Manager >> >> TheKey.ca >> >> [image: TheKey] >> > --=20 *Ali Malik* Manager - Financial Operations --=20 Brian Boxall Client Success Manager Direct 431 887 1785 Office 204 489 6000 TheKey.ca [image: TheKey] --000000000000c9c39a060206e1c6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Ali Malik = &lt; ali.malik@thekey.com &gt; Date: Thu, Aug 3, 2023 at 10:57=E2=80=AFAM S