Re: Update on Caring.com Leads

From
Elizabeth Parrish <elizabeth.parrish@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
IntakeManagers <IntakeManagers@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <GeneralManagers@thekey.com>, Jeff Steck <jeff.steck@thekey.com>, Julia Jenkins <jujenkins@thekey.com>, Ashley Mirone <amirone@thekey.com>, Caroline Henderson <caroline.henderson@thekey.com>
Date
Wed, 17 Jul 2024 08:53:25 -0400
Folder
INBOX
--000000000000c491bf061d70f440 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable What a gift! Thank you! On Wed, Jul 17, 2024 at 8:00=E2=80=AFAM Audra Williams = wrote: > Hi Team! > > I wanted to inform you about an exciting new process regarding the > handling of Caring.com leads!! > > Moving forward, the Contact Center will close all Caring.com *leads* > after three attempts. You will no longer see these *leads* in your > pipelines. However, if you see a caring.com *opportunity* in your > pipeline, that is your indication to move forward with this *opportunity* > as the opportunity owner. If you are not listed as the opportunity owner, > please change this field to your name. > > Regional Intake Managers should now close any existing Caring.com leads i= n > the pipeline to ensure accuracy of our pipelines moving forward. > > Thank you for your cooperation and as always please reach out if you have > any questions. > > Best, > > > -- > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > --=20 Elizabeth Parrish The Key NC/VA *Intake Manager VA/NC* *757-805-4454* [image: TheKey] --000000000000c491bf061d70f440 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Wha= t a gift! Thank you! On Wed, Jul 17, 2024 at 8:00=E2=80=AFAM Audra Williams &lt; audraw@thekey.com &gt; wrote: Hi Team! I wante= d to inform you about an exciting new process regarding the handling of Car= ing.com leads!!=C2=A0=C2=A0 Moving forward, the Contact Center will c= lose all Caring.com leads after three attempts.=C2=A0 You will no lo= nger see these leads in your pipelines.=C2=A0 However, if you see a = caring.com opportuni= ty in your pipeline, that is your indication to move forward with this = opportunity as the opportunity owner. If you are not listed as the o= pportunity owner, please change this field to your name. Regional Int= ake Managers should now close any existing Caring.com leads in the pipeline= to ensure accuracy of our pipelines moving forward.=C2=A0 Thank you = for your cooperation and as always please reach out if you have any questio= ns. Best, -- Audra Williams Director, Divisional Operations

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