--0000000000002d7abc0605cdaf56 Content-Type: multipart/alternative; boundary="0000000000002d7aba0605cdaf55" --0000000000002d7aba0605cdaf55 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Sumira Suthesan Can you please send Lisa the details for both originators On Wed, Sep 20, 2023 at 12:31=E2=80=AFPM Lisa Swaikoski wrote: > Hi Ali, > > > > When the team sends in requests like this, it speeds up the process if yo= u > include the originator number, and user ID to be reset. > > > > Once I have that, I can send it off to have unlocked. > > > > If you are needing more users added, there is a $15 fee to have someone > added on. This way everyone has their own user, and can set themselves up > with Self Serve Password Registration, and can reset their own passwords = in > a pinch. > > > > I believe Sumira already emailed me, so I am just waiting on those number= s. > > > > Thanks! > > > > > > *Lisa Swaikoski* > > CAFT Associate > > Steinbach Branch > 333 Main Street, Steinbach, MB > > Branch: 204.326.3495 ext 2344 > Direct Line: 204.346.1763 > > > > > > > > *From:* Ali Malik > *Sent:* Wednesday, September 20, 2023 11:18 AM > *To:* Tim Thomas ; Lisa Swaikoski LSwaikoski@scu.mb.ca> > *Cc:* Timothy Thomas ; Sumira Suthesan sumira.suthesan@thekey.com>; John Janiga ; > Elizabeth Clark > *Subject:* [EXTERNAL] Re: Brewster, James - Disputed Invoices > > > > @Timothy Thomas Hey Tim, you can contact Lisa , she will > reset the password as you did last time. > > > > Im adding her to this thread > > > > @Lisa Swaikoski Can you reset the password for > caft portal please, seems like the team is locked out. Ive CC Tim here fo= r > approval. > > > > thank you > > > > On Wed, Sep 20, 2023 at 11:06=E2=80=AFAM Tim Thomas = wrote: > > Hi Sumira, > > > > Unfortunately I no longer have access. I=E2=80=99m sorry. > > > > > > > > *Tim Thomas Sr.* > > *514: 726 7647* > > > tthomas@thekey.com > > > > > > > > > > > > On Sep 20, 2023, at 11:02 AM, Timothy Thomas wrote: > > > > Adding Tim Sr. He says you should be able to unlock with the Authenticato= r=E2=80=A6 > > > > On Wed, Sep 20, 2023 at 10:53=E2=80=AFAM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > Hi Tim, > > > > I tried logging in once to CAFT, it says too many login attempts. > > > > Are you able to unlock the account? > > > > > > > > *Thanks,* > > *Sumira Suthesan* > Accounts Receivable Specialist > > T: 438-230-3887 ext.1070006 > www.TheKey.com > > [image: TheKey] > > > > > > On Wed, Sep 20, 2023 at 7:47=E2=80=AFAM Timothy Thomas wr= ote: > > Who's going to handle John's question? I don't have access to this data. > Thanks > > > > On Mon, Sep 18, 2023 at 10:50=E2=80=AFAM John Janiga > wrote: > > Hello Team, > > > > I emailed client contact Sherry Ann copies of the outstanding invoices > remaining on account. ( attached for reference ) > > > > She stated to me that all invoices were paid and that I should not reach > out with any fraudulent invoices again. > > > > Can we