Fwd: Concentra - Past Due/Updated Billing Address /#20593366

Do you know who could help us with an updated address? This invoice does
have my name on it again, but it's for a Texas office.

---------- Forwarded message ---------
From: Mccoy, Conner <ConMccoy@concentra.com>
Date: Thu, Feb 13, 2025 at 10:38 AM
Subject: RE: Concentra - Past Due/Updated Billing Address /#20593366
To: teresa.heit@thekey.com <teresa.heit@thekey.com>






We are reaching out to kindly request an updated billing address from you.



In order to ensure our records are accurate and up to date, we kindly ask
that you provide us with your current billing address. This information is
essential for us to complete our billing process accurately and to continue
delivering the best service to you.



Additionally, we would like to inquire about the payment status for the
attached invoice. It appears that we have not received payment for this
invoice, and we kindly request an update on its payment status. If you have
already made the payment, please provide the check number or payment
confirmation number associated with the payment so that we may notate your
account.



You may update your information and supply information regarding payment
status either by replying directly to this email or by telephone to my
direct line at 972.341.9212.



We sincerely appreciate your cooperation in prompty providing us with the
required information. If you have any questions or require any further
assistance, please do not hesitate to reach out to us. We value your
business and look forward to continuing our positive business relationship.



Thank you for your attention.



*Kind regards,*



*Go Paperless!*  It’s quick, easy and convenient by going through the
Concentra HUB portal.

For more information on paperless invoicing, please read our info sheet
<https://www.concentra.com/-/media/Project/Concentra/DotCom/usa/Files/Marketing/Online-Invoice-Info-Sheet>
.





*You can now pay your Concentra injury and non-injury invoices online via
credit card at *https://payments.concentra.com/



*Conner McCoy*

Employer Services Representative- Texas Central Business Office

*Concentra*

972-341-9212 (o) | 972-386-3846 (f)

P.O. Box 9005

Addison, TX 75001

*http://Concentra.com <http://concentra.com/>*



*From:* deeanne.flegel@thekey.com <deeanne.flegel@thekey.com>
*Sent:* Tuesday, February 11, 2025 4:19 PM
*To:* Mccoy, Conner <ConMccoy@Concentra.com>
*Cc:* Streul, Jeff S <Jeff_Streul@Concentra.com>
*Subject:* RE: Concentra - Past Due/Updated Billing Address /#20593366



Hi Connor, This invoice is not related to workers’ compensation.
Unfortunately, I don’t know what location ordered these services so I
cannot provide you with an updated mailing address. I recommend that you
reach out to the person

Hi Connor,



This invoice is not related to workers’ compensation. Unfortunately, I
don’t know what location ordered these services so I cannot provide you
with an updated mailing address. I recommend that you reach out to the
person listed on the invoice – Teresa Heit for help. In a prior email to
Jeff Struel, I already provided Teresa Heit’s contact information. I’m
sorry I cannot be of further assistance.



Warm regards,

*DeeAnne Flegel*

Senior Manager, Workers' Compensation

deeanne.flegel@thekey.com

(561) 917-6848 cell

(650) 242-3954 fax

www.TheKey.com
<https://urldefense.com/v3/__http:/www.thekey.com/__;!!Dsthdr1F7A!Aoh1YcilZDZsn6PM7tHmDmsoLJX0AmNWciK7_wafyrFrgi_BjJeECuhV3znuQ5EmcRrKexF5viVQ4O3hjDEgRXoL-Ck$>



***Please note - I am sending this email at a time that suits my work
schedule; please do not feel obliged to reply outside of your working
hours.***



*From:* Mccoy, Conner <ConMccoy@Concentra.com>
*Sent:* Tuesday, February 11, 2025 4:20 PM
*To:* 'deeanne.flegel@thekey.com' <deeanne.flegel@thekey.com>
*Subject:* Concentra - Past Due/Updated Billing Address /#20593366







We are reaching out to kindly request an updated billing address from you.



In order to ensure our records are accurate and up to date, we kindly ask
that you provide us with your current billing address. This information is
essential for us to complete our billing process accurately and to continue
delivering the best service to you.



Additionally, we would like to inquire about the payment status for the
attached invoice. It appears that we have not received payment for this
invoice, and we kindly request an update on its payment status. If you have
already made the payment, please provide the check number or payment
confirmation number associated with the payment so that we may notate your
account.



You may update your information and supply information regarding payment
status either by replying directly to this email or by telephone to my
direct line at 972.341.9212.



We sincerely appreciate your cooperation in prompty providing us with the
required information. If you have any questions or require any further
assistance, please do not hesitate to reach out to us. We value your
business and look forward to continuing our positive business relationship.



Thank you for your attention.



*Kind regards,*



*Go Paperless!*  It’s quick, easy and convenient by going through the
Concentra HUB portal.

For more information on paperless invoicing, please read our info sheet
<https://www.concentra.com/-/media/Project/Concentra/DotCom/usa/Files/Marketing/Online-Invoice-Info-Sheet>
.





*You can now pay your Concentra injury and non-injury invoices online via
credit card at *https://payments.concentra.com/



*Conner McCoy*

Employer Services Representative- Texas Central Business Office

*Concentra*

972-341-9212 (o) | 972-386-3846 (f)

P.O. Box 9005

Addison, TX 75001

*http://Concentra.com <http://concentra.com/>*