+Keith Moore <kmoore@thekey.com> to investigate more on depth.
We have not had any issues reported from the US so there is a high chance
it is isolated to Canada.
I do see on status.8x8.com that Canada had an issue with contact center but
it looked like it was only login problems. Also. You guys are on 8x8 for
work so this shouldn't have been impacted.
On Fri, Jan 27, 2023, 4:08 PM Joey Taylor <
joey.taylor@homecareassistance.com> wrote:
> Good Afternoon,
>
> We have been experiencing several issues with 8x8 in Canada this past
> week. Employees from diff provinces have expressed issues with calls not
> coming through, answering calls (you answer and can't hear anyone on the
> other end), and calls dropping dead mid-call. Have other markets been
> experiencing these issues and if so, is there a solution?
>
> Thank you,
>
> *Joey Taylor*
> *Regional Care Solutions Manager/Directeur régional des solutions de soins*
> Home Care Assistance/Soins à domicile
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca <http://homecareassistancemontreal.ca/>
>
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