--000000000000b3c41f060f53188b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day All, ClearCare has reported that all services have been restored, and they are no longer experiencing degraded performance. Our internal team has also confirmed the restoration of services. We apologize for any inconvenience this may have caused and wish everyone a happy weekend! Kind Regards, Mike On Fri, Jan 19, 2024 at 4:03=E2=80=AFPM Mike Conner wrote: > Good day All, > > Currently The ClearCare app is experiencing degraded performance. This ma= y > result in users being unable to log in or the app not functioning as > expected. TheKey's IT team has escalated the issue to the vendor and is > actively monitoring the situation. Updates will be provided as they becom= e > available. We apologize for any inconvenience this may cause. > > Kind Regards, > *Mike Conner* > IT Manager - Services and Support > Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com > TheKey.com > [image: TheKey] > --000000000000b3c41f060f53188b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day All, ClearCare has reported th= at all services have been restored, and they are no longer experiencing deg= raded performance. Our internal team has also confirmed the restoration of = services. We apologize for any inconvenience this may have caused and wish = everyone a happy weekend! Kind Regards, Mike On Fri, Jan 19, 2024 at 4:03=E2=80=AFPM Mike Conner < mike.conner@thekey.com > wrote= : Good day All, Currently The ClearCare app is experiencing degrade= d performance. This may result in users being unable to log in or the app n= ot functioning as expected. TheKey's IT team has escalated the issue to= the vendor and is actively monitoring the situation. Updates will be provi= ded as they become available. We apologize for any inconvenience this may c= ause. Kind Regards, Mike Conner IT Manager - Services and = Support Contact IT Support 8am-9pm est @ (888)838-195= 5 =C2=A0| =C2=A0 hca.freshdesk.com TheKey.com --000000000000b3c41f060f53188b--