Tim,
Community activities are counted when collateral is dropped off and
recorded in SF for any type of account. The collateral is entered on a SF
activity and must have a quantity of greater than 0. Let me know if you
have any other questions or need more details.
Donny
VP, Data and Analytics
*225.916.9227 *
On Wed, Jan 7, 2026 at 5:43 PM Timothy Thomas <tt@thekey.com> wrote:
> Hi Donny,
>
> Are you able to confirm what the specific action is in SF that specifies a
> GM Community activity, vs a regular sales activity?
>
> Thanks
>
> --
>
> *Tim Thomas*
> Head of Midwest & Canada Divisions | *TheKey*
> Mobile: 514.591.9387
> [image: TheKey] <https://homecareassistance.com/>
>