HI Alyson,
Thank you so much for sending these over, met with Elizabeth and she CC'd
you on an email to Frank and team regarding a download of the client
contact details. HD will need this information so we can complete the email
blast to the clients.
Thank you,
Lito Delapena
Help Desk Manager
* Please note my email has changed: *
lito.delapena@thekey.com
<https://brand.thekey.com/esg/lito.delapena@thekey.com>
619-722-8561 Ext. 190013
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
On Thu, Apr 18, 2024 at 7:17 AM Alyson Rohane <alyson.rohane@thekey.com>
wrote:
>
> Good morning, Lito -
>
> With the Canada Go-Live to Netsuite/Versapay project kicking off in the
> next month, our team is working to prepare our systems and clients for a
> seamless transition.
>
> The next task is to provide our customers under the 5 Canada locations
> with an update that we will be switching into Versapay soon. These emails
> have been revised due to the change in the go-live date.
>
> Below are the locations and the corresponding template. Can you please
> have your team send these to all customers under the 5 locations by *EOB
> Friday, April 19th*? After all emails have been sent, you can follow up
> with this thread providing an update.
>
> I have also attached the list provided by Joey with the customer's
> language preferences for Montreal. Please have your team reference this
> when sending the Montreal email. There is a chance that customers are no
> longer active or new ones have been added as this was put together back in
> December.
>
> Don't hesitate to reach out with any questions or concerns with the task!
>
> *Montreal (English): *
> https://docs.google.com/document/d/16FXEG5rx-ttPHpOtBqtY7C7gfJ6ukAvkFuEfzp7I2WY/edit
> *Montreal (French): *
> https://docs.google.com/document/d/10eKj-V0-EBq-yX767TFnFYSeLl_EZ3PE/edit
> *Montreal Language List: *
> https://docs.google.com/spreadsheets/d/1nLPNl2wrZ9T-NSuiTATDjD_hKo61P2NApTnEgssZMzE/edit#gid=0
> *Winnipeg: *
> https://docs.google.com/document/d/1GstkFgXy45FO0pbLBCbPhE_6D6yzN5uHdYDn_qTZ_TY/edit
> *Oakville, Waterloo and Vancouver: *
> https://docs.google.com/document/d/1XI36edxo9iB8yd5A3FJQCqkPJi-AMyG-5-vjxCG1yds/edit
>
> Kindly --
> *Alyson Rohane*
> Senior Continuous Improvement Analyst
> alyson.rohane@thekey.com
>
>