Re: Follow up on CG referral

From
Robert Valliant <bob.valliant@thekey.com>
To
Chandani Patel <cpatel@thekey.com>
CC
Germaine Daniels <germaine.daniels@thekey.com>, Timothy Thomas <tt@thekey.com>, Girlie Gorospe-Nitafan <gnitafan@thekey.com>, Audra Williams <audraw@thekey.com>, Dennis Fancy <dfancy@thekey.com>
Date
Wed, 21 Aug 2024 11:26:09 -0400
Folder
INBOX
--0000000000001484860620332a70 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chandani: I am still working on this as the report that we have been using did not Service Hours, which is the metric for the CGs, whereas the metric for Non-Caregivers are paid on Revenue. Donny and his team are working on the report to also provide Service Hours, after I reached out to them last Friday. Thanks, Bob On Wed, Aug 21, 2024 at 11:02=E2=80=AFAM Chandani Patel = wrote: > Hey Everyone, > > Hope you are all well. > > I am just following up in regards to this. The caregiver called in asking > for an update on when she would be reciging her referral bonus. > > Thank you. > > On Fri, Aug 9, 2024 at 1:24=E2=80=AFPM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> Hi Robert, >> >> I am not familiar with the caregiver referral program. Ideally, that >> would be a process managed by the field. @Timothy Thomas = Are >> you aware of the referral program for caregivers? >> Germaine Daniels >> >> *Payroll Director *germaine.daniels@thekey.com >> Phone: 562-784-1800 >> TheKey.com >> [image: TheKey] >> >> >> On Fri, Aug 9, 2024 at 12:08=E2=80=AFPM Robert Valliant >> wrote: >> >>> Germaine and Gee: Do you know how the payment process for referral >>> bonuses for Caregivers works, and this case someone in Canada? >>> >>> Thanks, >>> >>> Bob >>> >>> On Fri, Aug 9, 2024 at 2:45=E2=80=AFPM Timothy Thomas w= rote: >>> >>>> Ok. Well we published a caregiver referral program and I have a CG in >>>> Winnipeg that should be paid out. >>>> >>>> Any direction would be greatly appreciated. >>>> >>>> >>>> *Tim Thomas* >>>> Head of Canada Division | *TheKey* >>>> Mobile: 514.591.9387 >>>> [image: TheKey] >>>> >>>> >>>> On Fri, Aug 9, 2024 at 2:38=E2=80=AFPM Robert Valliant >>>> wrote: >>>> >>>>> Hi all: The TK Comp team does not manage any processes, >>>>> administration, etc. related to Caregivers. I wish we did! I am not >>>>> familiar with how these bonuses are paid. >>>>> >>>>> Thanks, >>>>> >>>>> Bob >>>>> >>>>> On Fri, Aug 9, 2024 at 12:38=E2=80=AFPM Audra Williams >>>>> wrote: >>>>> >>>>>> Hi Tim! >>>>>> >>>>>> This would be Bob. I have added him to this email. >>>>>> >>>>>> Thanks! >>>>>> >>>>>> Audra Williams >>>>>> Director, Divisional Operations >>>>>> (425) 757-7027 >>>>>> TheKey.com >>>>>> >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Fri, Aug 9, 2024 at 9:32=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> @Audra Williams how would we go about verifying >>>>>>> if a caregiver was paid their client referral fee? Who oversees thi= s? >>>>>>> >>>>>>> Thanks! >>>>>>> >>>>>>> On Fri, Aug 9, 2024 at 12:29=E2=80=AFPM Dennis Fancy >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Tim and Chandani, >>>>>>>> >>>>>>>> In SF, the referral source was entered as "Employee and CG Referra= l >>>>>>>> Program" and the internal employee entered as "Jeanine Pokrant" fo= r clients >>>>>>>> Panishko and Buhler. >>>>>>>> >>>>>>>> Hope this was done corr

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