Re: Expense Error

From
Cheryl Cartwright <ccartwright@thekey.com>
To
anotte.francois@thekey.com
CC
Timothy Thomas <tt@thekey.com>
Date
Tue, 18 Jun 2024 10:43:35 -0300
Folder
INBOX
--0000000000006fdbff061b2a45f9 Content-Type: multipart/alternative; boundary="0000000000006fdbff061b2a45f8" --0000000000006fdbff061b2a45f8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I know. But when you select that say 13% for HST then it calculates an amount to the right and won=E2=80=99t submit saying it has to be 0.00 On Tue, Jun 18, 2024 at 10:42=E2=80=AFAM wrote= : > Tax rate cannot be blank. > > > > *Anotte Francois * > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > [image: TheKey] > > > > > > *From:* Cheryl Cartwright > *Sent:* Tuesday, June 18, 2024 9:40 AM > *To:* anotte.francois@thekey.com > *Cc:* Timothy Thomas > *Subject:* Re: Expense Error > > > > All of them. Report 6058 doesn=E2=80=99t even show me a tax dropdown menu= . But if > you look at 6098 when you select a tax type it calculates it for you. If > you select nothing and get the 0.00 it says it=E2=80=99s missing > > > > On Tue, Jun 18, 2024 at 10:38=E2=80=AFAM wro= te: > > Which report are you working on and you have a tax type and tax rate and > it=E2=80=99s not letting you submit? > > > > *Anotte Francois * > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > [image: TheKey] > > > > > > *From:* Cheryl Cartwright > *Sent:* Tuesday, June 18, 2024 9:37 AM > *To:* anotte.francois@thekey.com > *Cc:* Timothy Thomas > *Subject:* Re: Expense Error > > > > No it won=E2=80=99t. If I put tax type in it says it has to be 0.00. If I= delete > all that it says tax type is missing and has to be 0.00. > > > > On Tue, Jun 18, 2024 at 10:35=E2=80=AFAM wro= te: > > If you have a tax type and tax rate =E2=80=93 the report will submit. > > > > *Anotte Francois * > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > [image: TheKey] > > > > > > *From:* Cheryl Cartwright > *Sent:* Tuesday, June 18, 2024 9:33 AM > *To:* anotte.francois@thekey.com > *Cc:* Timothy Thomas > *Subject:* Re: Expense Error > > > > What I mean is even with the 0.00 it says the tax has to be 0. > > > > On Tue, Jun 18, 2024 at 10:29=E2=80=AFAM Cheryl Cartwright > wrote: > > When I try and add tax it says tax has to be 0. > > > > We have never had to put taxes in before. > > > > On Tue, Jun 18, 2024 at 10:28=E2=80=AFAM wro= te: > > Hi Cheryl, > > > > The tax fields cannot be blank =E2=80=93 if there=E2=80=99s no tax please= add $0.0% > > > > > > > > > > > > > > > > > > *Anotte Francois * > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > [image: TheKey] > > > > > > *From:* Cheryl Cartwright > *Sent:* Wednesday, June 12, 2024 11:30 AM > *To:* Anotte Francois ; Timothy Thomas tt@thekey.com> > *Subject:* Expense Error > > > > Hi Annotte, > > > > I am having the same problem Tim was having with the error message > regarding "Tax". Says it needs to be at 0% which it is. > > > > Can you please look into this for me? > > > > Thanks, > > > > Cheryl > > --0000000000006fdbff061b2a45f8 Content-Type: text/html; charset="

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