----==_mimepart_67acba37efa2c_2dc3fa5f856d25823080a7 Content-Type: text/plain; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Hi Joseph, Good morning. I am having this corrected, I will update you = once completed. Thank you! Respectfully, Sophia Jantz Client Support = Specialist II Billing Help Desk 866-226-1702 billing@thekey.com 8:00AM-5:00= PM EST Monday-Friday=A0 =20 =20 On Tue, 11 Feb at 10:38 AM , JosephTaylor wrote= : =20 Good Morning=A0@TheKey Billing, I would like to introduce you to Geneviev= e Gauthier who is the point person for client Raymond Guilbault in Montreal= . I had emailed you about this client several times over the past month as = the client is not being charged taxes on their invoices. The "charge tax" b= utton is clicked in ClearCare as well as I have advised previously=A0this c= lient should be paying taxes. Can we please correct this issue right away = for the invoices below as well as find out what is wrong in the system for = this client as taxes continue to be removed. Thank you,=20 =20 Joey Taylor=20 Directeur G=E9n=E9ral/General Manager=20 514-907-5065=20 TheKey.ca=A0=A0 ----==_mimepart_67acba37efa2c_2dc3fa5f856d25823080a7 Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Hi Joseph, Good morning. I am having this corrected, I will update yo= u once completed. Thank you! Respectfully, Sophia Jantz Client Support Specialist II Billing Help Desk 866-2= 26-1702 billing@thekey.com 8:= 00AM-5:00PM EST Monday-Friday=A0 On Tue, 11 Feb at 10:38 AM , JosephTaylor <j= oey.taylor@thekey.com> wrote: Good Morning=A0 @TheKey Billing , = I would like to introduce you to Genevieve Gauthier who is the point pe= rson for client Raymond Guilbault in Montreal. I had emailed you about this= client several times over the past month as the client is not being charge= d taxes on their invoices. The "charge tax" button is clicked in ClearCare = as well as I have advised previously=A0 this client should be paying taxe= s. Can we please correct this issue right away for the invoices = below as well as find out what is wrong in the system for this client as ta= xes continue to be removed. Thank you, Joey Taylor Directeur G=E9n=E9ral/ Gene= ral Manager 514-9= 07-5065 TheKey.ca =A0=A0 <span st= yle=3D"border:none;display