--000000000000fd569305ed721c66 Content-Type: text/plain; charset="UTF-8" Good Morning Linda, I first wanted to introduce myself, my name is Cheryl Cartwright and I am the Client Success lead for Canada overseeing all of our Client Success Managers. Cathy Feniuk has accepted a new opportunity and will be sadly moving on from Home Care Assistance with her last day being Friday November 11, 2022. We appreciate this is very short notice and we want to assure you we have an outstanding team ready to take over her caseload. Shawntel Sousa, LPN, Client Success Manager will be assuming the clinical and operational day to day oversight of your family's care and you may reach her directly at ssousa@thekey.com or through the Vancouver office 778-279-3634. Also assigned are Staffing Specialists Elizabetha and Doris and you may reach each of them at the office number in Vancouver for any scheduling needs. Sharon Speirs (cc'd here) and myself are also available to you should you need anything or wish to speak about any of these changes. Tim Thomas, our National Canadian Director, also cc'd here, is available to speak with should you require his assistance. I want to assure you, your business and family's care are our top priority and focus and we anticipate a completely smooth transition. Shawntel will be reaching out to introduce herself in the coming days and has already been working on getting to know your individual care plans and needs with Cathy. Kind Regards, Cheryl -- *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --000000000000fd569305ed721c66 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Linda, I first wanted= to introduce myself, my name is Cheryl Cartwright and I am the Client Succ= ess lead for Canada overseeing all of our Client Success Managers. Cathy Fe= niuk has accepted a new opportunity and will be sadly moving on from Home C= are Assistance with her last day being Friday November 11, 2022. We appreci= ate this is very short notice and we want to assure you we have an outstand= ing team ready to take over her caseload. Shawntel Sousa, LPN, Client Succe= ss Manager will be assuming the clinical and operational day to day oversig= ht of your family's care and you may reach her directly at=C2=A0 ssousa@thekey.com =C2=A0= or through the Vancouver office 778-279-3634. Also assigned are Staffing Sp= ecialists Elizabetha and Doris and you may reach each of them at the office= number in Vancouver for any scheduling=C2=A0needs. Sharon Speirs (cc'd= here) and myself are also available to you should you need anything or wis= h to speak about any of these changes. Tim Thomas, our National Canadian Di= rector, also cc'd here, is available to speak with should you require h= is a