--00000000000041b82806204ade54 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey there, It was great to connect. We are going to be overhauling the CRM program in the coming ~2ish months to make it a much stronger channel for us - hopefully that will include more agility and autonomy for customized emails. We're bringing in a third party to help with the transition so as it moves forward I'll let you know about timing On Wed, Aug 21, 2024 at 10:34=E2=80=AFAM Timothy Thomas wro= te: > Hi Emma, > > Great chatting with you yesterday. > > Quick thought: If in the future our nurturing emails / pardot follow ups > in Canada could be "Canadianized", ex: Canadian testimonials and a local > head office address I think that would help. Canadians prefer doing > business with local companies. I realize that's double the work for a sma= ll > market but I'm available to assist or provide a resource. > > Thanks, > Tim > > ---------- Forwarded message --------- > From: Megan Heinen > Date: Wed, Aug 21, 2024 at 11:27=E2=80=AFAM > Subject: Fwd: Still interested in home care? > To: Timothy Thomas , Cheryl Cartwright ccartwright@thekey.com> > > > FYI, see below. I see this closed lead here > . > She said she never got a follow up in the email below. > > ---------- Forwarded message --------- > From: Yanira Monterroza > Date: Wed, Aug 21, 2024 at 7:31=E2=80=AFAM > Subject: Re: Still interested in home care? > To: TheKey Care Team > > > I put in a request to have someone call me and never received a call. > I was looking for someone to provide attendant care services for my > client. > > *Yanira Monterroza* > > On Wed, Aug 21, 2024 at 8:03=E2=80=AFAM TheKey Care Team > wrote: > >> >> >> >> >> View Online >> >> >> >> Changing how the world lives and ages at home >> >> [image: Image] >> >> >> Still Interested in Home Care? >> You have expressed interest in using services with TheKey in-home care >> and we are writing to check to make sure you are satisfied with the care >> solution you may have found for yourself or a loved one. If you are stil= l >> looking for care or are unsatisfied with your current situation, do not >> hesitate to reach out >> >> to speak with an expert about your specific needs. A member of our care >> team is also happy to perform a free assessment, so don't wait! Call us >> today >> >> ! >> Contact Us Today >> >> >> >> TESTIMONIALS >> I have been using TheKey to care for my elderly mother for four years. >> The aides are consistently very helpful and caring. I live out of state = and >> this company gives me a lot of peace of mind knowing that my mother is i= n >> good hands. >> >> =E2=80=94 Delray Beach, FL >> >> TheKey, formerly known as Home Care Assistance, is amazing! The staff is >> well trained, and they are placed accordingly to the patient or clients' >> needs. The staff is friendly and professional and will answer any questi= ons >> you have about the care of your loved one. >> >> =E2=80=94 Palm