--00000000000067bb2e061f061e37 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I see that the attached CCA is *not* the updated Care Agreement. It doesn't have the changes that we recently made. Mikko or Monica will update us in the group g-chat when the new versions are active in PandaDoc. I defer to @Steve Koyanagi for his input about the competition act. *Sincerely,* *Tammi Franzese* Senior Corporate Paralegal | *TheKey*813.521.5269 [image: TheKey] On Tue, Aug 6, 2024 at 12:11=E2=80=AFPM Timothy Thomas wrot= e: > Hi. > > Please see the comments below on our new consent agreement in Canada. > > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > > ---------- Forwarded message --------- > From: Shawntel Sousa > Date: Tue, Aug 6, 2024 at 12:08=E2=80=AFPM > Subject: Consent Agreement Concern > To: Chuck Terlesky , Timothy Thomas > > > Hi Chuck and Tim, > > I have received two complaints from prospective clients regarding this > agreement and how it is not in accordance with the competition act of > Canada. > > Can I get someone to follow up with this right away, I have lost a client > over it already and now I may lose another one because of it and his wife > is a lawyer. I have attached the act to this email and the client's > agreement that is not willing to sign. > > Thank you. > > *Thank you,* > > *Shawntel Sousa, LPN* > > *Client Success Manager* > > *Office: 403-301-3777* > > *Direct: 403-305-6588* > > *TheKey.ca * > > [image: TheKey] > > --00000000000067bb2e061f061e37 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I see that the attached CCA is not =C2=A0the updated Care Agreement. It doesn't have the changes that w= e recently made. Mikko or Monica will update us in the group g-chat when th= e new versions are active in PandaDoc.=C2=A0 I defer to=C2=A0 @Steve Koyanagi =C2=A0 for his input about the co= mpetition act. Sincerely, Tammi Franzese Senior Corporate Pa= ralegal =C2= =A0|=C2=A0 TheKey 813.521.5269 = On Tue, Aug 6, 2024 at 12:11=E2=80=AFPM Timothy Thomas <= tt@thekey.com > wrote: <blo= ckquote class=3D"gmail_quot