Re: Scheduling issue

From
Sabrina St-Hillaire <sabrinah@homecareassistance.com>
To
"Diana Carolina Vallejo Toro (CCOMTL)" <diana.carolina.vallejo.toro.ccomtl@ssss.gouv.qc.ca>
CC
"Kadrica Bowen (CCOMTL)" <kadrica.bowen.ccomtl@ssss.gouv.qc.ca>, "Myrto Adamou (CCOMTL)" <Myrto.Adamou.DLM@ssss.gouv.qc.ca>, "Corina Birau (CCOMTL)" <cbirau@jgh.mcgill.ca>, Timothy Thomas <tt@homecareassistance.com>, Joey Taylor <joey.taylor@homecareassistance.com>
Date
Wed, 7 Apr 2021 12:52:03 -0400
Folder
INBOX
--0000000000003a316105bf64c2f5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Kadrica, I will call Priya and Lisa right now and get back to you. Thank you On Wed, Apr 7, 2021 at 12:51 PM Sabrina St-Hillaire wrote: > Hi Diana, > > Nobody said that Gelotte was confirmed for April 5. I said that the > schedule was sent on April 5. > > For Imad, I understand that it is a mistake but there is still a lack of > communication somewhere, I don't think it's normal that the site decides > where someone is going without us or you guys being aware and this is > happening weekly. > > For Priya, apparently i misread this one. Sorry. > > Thank you > > > On Wed, Apr 7, 2021 at 12:47 PM Diana Carolina Vallejo Toro (CCOMTL) diana.carolina.vallejo.toro.ccomtl@ssss.gouv.qc.ca> wrote: > >> Good afternoon Sabrina >> >> I understand, but for Priya Patel we had a phone conversation many days >> ago and I told you I was going to cancel the schedule for her because >> Kadrica needed her in the prep room and you agreed, and actually right >> after I sent you an email confirming the cancellation of the schedule I >> gave you for her. Therefore, the situation about Prita was already clear= . >> >> On the other hand, for Gelotte this was the email I sent with her >> schedule: >> >> *Unfortunately, we do not have too many shifts available now for April, >> so these are the shifts I can give her at Arena Bill Durnan on April 11 >> from 7:45 to 15:45 and April 7,8 and 12 from 12:00 to 20:00.* *Please >> confirm so I can include her on the schedule.* >> >> Therefore, please send me the email where we gaveto Gelotte a shift on >> april 5, so we can verify what is happening. >> >> Last, about Imad, I already explained you it was a mistake and that we >> are working to fix the situation. I will inform you soon how to generate >> the bill. >> >> Thank you. >> >> ------------------------------ >> *De :* Sabrina St-Hillaire >> *Envoy=C3=A9 :* 7 avril 2021 12:25 >> *=C3=80 :* Kadrica Bowen (CCOMTL) = ; >> Diana Carolina Vallejo Toro (CCOMTL) > diana.carolina.vallejo.toro.ccomtl@ssss.gouv.qc.ca>; Myrto Adamou >> (CCOMTL) ; Corina Birau (CCOMTL) > cbirau@jgh.mcgill.ca> >> *Cc :* Timothy Thomas ; Joey Taylor > joey.taylor@homecareassistance.com> >> *Objet :* Scheduling issue >> >> >> *Avertissement automatis=C3=A9 : Ce courriel provient de l'ext=C3=A9rieu= r de votre >> organisation. Ne cliquez pas sur les liens et les pi=C3=A8ces jointes si= vous ne >> reconnaissez pas l'exp=C3=A9diteur.* >> >> >> Hi all, >> >> We have pointed out that issue before but it has not been fixed yet. I >> am receiving different schedules for the same caregiver from different >> people. Those schedules most of the time are conflicting with each other= . >> Would it be possible to have 1 person taking care of the LPN and RN >> schedule. It would be less confusing for everyone. >> >> For example, For Gelotte Laura Joseph, she was confirmed on Monday April >> 5 to work tod

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