--0000000000004093f105ff343fa7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let me look into this. What province is the complaining employee in? I'll start my research there. On Wed, Jun 28, 2023 at 10:21=E2=80=AFAM Timothy Thomas wro= te: > Hi Steve, > > Answers detailed below. > > Expectations are that during the on-call hours, 530pm to 8am calls are > answered and screened for emergencies. If there is a call off or no show, > the employee handles this matter and identifies a replacement. > No travel. > Guidelines attached. > All salaried employees are expected to partake in on-call rotation. > All provinces where we operate. > > On Wed, Jun 28, 2023 at 11:53=E2=80=AFAM Steve Koyanagi > wrote: > >> Hi Tim, >> >> I have a few questions that will help me with my analysis. Can you >> provide background on what the expectations are for the on-call employee= s? >> Do they have to respond to calls within a certain amount of time? Are th= ey >> able to travel geographically anywhere while on-call? >> Any written policy? >> >> Which salaried employees (job titles) are we paying this on-call >> compensation to? >> >> Which provinces are we doing this in? >> >> If it is easier, we can organize a quick call. Let me know. Thanks. >> >> On Wed, Jun 28, 2023 at 7:39=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Steve, >>> >>> We currently have salaried employees assisting with after hours on-call >>> for a flat fee. $100 per evening and overnight. We are getting some >>> pushback from a new employee and are concerned that they might go to th= e >>> labour board. >>> >>> Could you investigate what compensation is legally required for this >>> type of work in Canada? >>> >>> Thanks >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000004093f105ff343fa7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let me look into this.=C2=A0 What province is the complaining employee in? I'll start my research t= here. On Wed, Jun 28, 2023 at 10:21=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Steve, Answers detailed below. Expectations = are that during the on-call hours, 530pm to 8am calls are answered and scre= ened for emergencies. If there is a call off or no show, the employee handl= es this matter and identifies a replacement.=C2=A0 No travel.=C2=A0 Guidelines attached. All salaried employees are expected t= o partake in on-call rotation.=C2=A0 All provinces where we opera= te.=C2=A0 On Wed, Jun 28, 2023 at 11:53=E2=80=AFAM Steve Koyanag= i < skoyanagi@t= hekey.com > wrote: Hi Tim, I have a few questio= ns=C2=A0that will help me with my analysis. Can you provide background on w= hat the expecta