----==_mimepart_6647cfa286089_1cb3fb3153cbbb4390978c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey, Thank you for your email, after review the initial invoice we = generated on Wednesday and delivered to the client did not have taxes inc= luded, an updated was completed on Wednesday afternoon with the taxes ref= lected on the invoice. for safe measure i went ahead and resent the invoi= ce to the clients daughter via versapay Please let =C2=A0me know if you= need anything else. Thanks,=C2=A0 Lito Delapena Help Desk Manage= r Billing@thekey.com 866-226-1702 = = On Fri, 17 May at 4:28 PM , JosephTaylor wrote: Good Afternoon=C2=A0@TheKey Billing, = I received the following email for client Richard Ajami. Can we look int= o what happened here and please get back to the client's daughter Nadja A= jami=C2=A0(nadjaajami@icloud.com) as soon as possible. = = Thank you,=C2=A0 = ---------- Forwarded message --------- From: Nikita Moreau Date: Fri, May 17, 2024 at 3:10=E2=80=AFPM Subject: Fwd: Invoice = To: Joey Taylor = = = = = -- = Nikita Moreau = Gestionnaire des Aides-Soignants / Caregiver Manager = = nmoreau@TheKey.com = 514-907-5065 = = = TheKey.ca = = = = = = = = = = = = ---------- Forwarded message --------- From: Nadja Ajami Date: Thu, May 16, 2024 at 6:56=E2=80=AFPM Subject: Invoice To: = Nikita Moreau = = Hi Nikita, = = = = I got the invoice but it seems like with the new system, it omitted to ad= d the taxes. I just wanted you to be aware of this. Please find a copy at= tached. = = = = = All the best, = Nadja = = = = = = -- Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_6647cfa286089_1cb3fb3153cbbb4390978c Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey, Thank you for your email, after review the initial invoice we generat= ed on Wednesday and delivered to the client did not have taxes included, = an updated was completed on Wednesday afternoon with the taxes reflected = on the invoice. for safe measure i went ahead and resent the invoice to t= he clients daughter via versapay Please let =C2=A0me know if you need anything else. Thanks,=C2=A0 Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702 On Fri, 17 May at 4:28 PM , JosephTaylor <= ;joey.taylor@homecareassistance.com> wrote: Good Afternoon=C2=A0 @TheKey Billing , I received the following email for client Richard Ajami. Can we look= into what happened here and please get back to the client's daughter Nadja Ajami =C2=A0( nadjaajami@icloud.com ) as soon as possible. = Thank you,=C2=A0 ---------- Forwarded message ------= --- From: Nikita Morea= u < nmoreau@thekey.com > Date: Fri, May 17,= 2024 at 3:10=E2=80=AFPM Subject: Fwd: Invoice To: Joey Taylor <= joey.taylor@= thekey.com > <div style=