--0000000000000bd7e3060e34fa70 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim! Here we are in the new year! Hope you had a wonderful holiday season! I will work with the DART team on this and get back to you with an update. Thank you! On Fri, Jan 5, 2024 at 8:55=E2=80=AFAM Timothy Thomas wrote= : > Hey Aileen, > > Hope all is well and you had a nice holiday break! > > I'm looking to create a Medaliia exclusion for a subset of clients in > Vancouver who are government pay. See Sharon's email below for additional > context. > > Thanks in advance, > Tim > > ---------- Forwarded message --------- > From: Sharon Speirs > Date: Thu, Jan 4, 2024 at 7:45=E2=80=AFPM > Subject: Vancouver Coastal Health Clients and Medallia Feedback Surveys > To: Timothy Thomas > > > Hi Tim > As per our conversation today I am concerned that Medallia is taking the > email from our VCH clients ( they are all ticked payers with the email > nscsilclerks@vch.com) but this is just a accounts payable department and > would have no feedback regarding our services or our caregivers). We have > just added the email to the payer piece due to Versa pay coming soon. > Can we please have all VCH clients removed from medallia surveys? > Sharon > > Sharon, Speirs > > Canadian Staffing Manager > > 778 279 3634 > > TheKey.ca > > [image: TheKey] > > > > > > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000000bd7e3060e34fa70 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim! Here we a= re in the new year! Hope you had a wonderful holiday season! I will work with the DART team on this and get back= to you with an update. Thank you! On Fri, Jan 5, 2024 at 8:55=E2=80= =AFAM Timothy Thomas < tt@thekey.com = > wrote: Hey Aileen, Hope all is well and you had a = nice holiday break! I'm looking to create a Me= daliia exclusion for a subset of clients in Vancouver who are government pa= y. See Sharon's email below for additional context.=C2=A0 Thanks in advance, Tim ---------- Forwarded messa= ge --------- From: Sharo= n Speirs < sspeirs@thekey.com > Date: Thu, Jan 4= , 2024 at 7:45=E2=80=AFPM Subject: Vancouver Coastal Health Clients and = Medallia Feedback Surveys To: Timothy Thomas < tt@thekey.com > Hi Tim As per our conversation today I am concerned that Medal= lia is taking the email from our VCH clients ( they are all ticked payers w= ith the email nsc= silclerks@vch.com ) but this is just a accounts payable department and w= ould have no feedback regarding our services or our caregivers). We have ju= st added the email to the payer piece due to Versa pay coming=C2=A0soon. Can we please have all VCH clients removed from medallia surveys? Sharon Sharon, Speirs <span= style=3D"font-size:9pt;font-family:Arial;color:rgb(14,38,45);background-co= lor:transparent;vert