Re: Account Consolidation Cost

Which customer service number should I be calling for each account? Or is
it the same one?

On Tue, Jul 2, 2024 at 9:19 AM Alexandre Galipeau <
Alexandre.Galipeau@rci.rogers.com> wrote:

> Hi John,
>
>
>
> Those are the accounts that need the note : 872545868    875718157
> 785976853
>
> Regards.
>
> *Alexandre Galipeau*
> *Commercial account Manager | **Gestionnaire de compte commercial*
>
> Rogers for Business | Rogers service Affaires
> 800 de la Gauchetière ouest, Bureau 4000 Montréal, Québec
>
> *m* 514.298 4755 *e* alexandre.galipeau@rci.rogers.com
>
> [image: Rogers for Business] <https://www.rogers.com/business/>     [image:
> Rogers Service Affaires] <https://www.rogers.com/business?setLanguage=fr>
>
>
>
>
>
>
>
> *De :* John Andrew Hawkins <jhawkins@thekey.com>
> *Envoyé :* 2 juillet 2024 09:13
> *À :* Alexandre Galipeau <Alexandre.Galipeau@rci.rogers.com>
> *Cc :* Charif Moustapha Mohamed <CharifMoustapha.Mohamed@rci.rogers.com>;
> Gabriel La <it@thekey.com>; Timothy Thomas <tt@thekey.com>
> *Objet :* Re: Account Consolidation Cost
>
>
>
> On which account number?
>
>
>
> On Tue, Jul 2, 2024 at 9:07 AM Alexandre Galipeau <
> Alexandre.Galipeau@rci.rogers.com> wrote:
>
> Hi Gentlemen,
>
>
>
> Our service team as informed me that there’s no authorization note left on
> the consumer account to authorize the transfer.
>
>
>
> Is it possible for you to call the customer service and add the
> authorization ?
>
>
>
> The note should say that you authorize a transfer of responsibility to HOME
> CARE ASSISTANCE MANAGEMENT LLC.
>
>
>
> Regards.
>
> *Alexandre Galipeau*
> *Commercial account Manager | **Gestionnaire de compte commercial*
>
> Rogers for Business | Rogers service Affaires
> 800 de la Gauchetière ouest, Bureau 4000 Montréal, Québec
>
> *m* 514.298 4755 *e* alexandre.galipeau@rci.rogers.com
>
> [image: Rogers for Business] <https://www.rogers.com/business/>     [image:
> Rogers Service Affaires] <https://www.rogers.com/business?setLanguage=fr>
>
>
>
>
>
>
>
>
>
>
>
> *De :* Alexandre Galipeau
> *Envoyé :* 28 juin 2024 10:06
> *À :* John Andrew Hawkins <jhawkins@thekey.com>; Charif Moustapha Mohamed
> <CharifMoustapha.Mohamed@rci.rogers.com>
> *Cc :* Gabriel La <it@thekey.com>; Timothy Thomas <tt@thekey.com>
> *Objet :* RE: Account Consolidation Cost
>
>
>
> Hi John,
>
>
>
> Apologies for the late response.
>
>
>
> Yes we are good to proceed. Monday is a holiday in Canada, so it will be
> completed today or Tuesday at the latest.
>
>
>
> Regards.
>
> *Alexandre Galipeau*
> *Commercial account Manager | **Gestionnaire de compte commercial*
>
> Rogers for Business | Rogers service Affaires
> 800 de la Gauchetière ouest, Bureau 4000 Montréal, Québec
>
> *m* 514.298 4755 *e* alexandre.galipeau@rci.rogers.com
>
> [image: Rogers for Business] <https://www.rogers.com/business/>     [image:
> Rogers Service Affaires] <https://www.rogers.com/business?setLanguage=fr>
>
>
>
>
>
>
>
> *De :* John Andrew Hawkins <jhawkins@thekey.com>
> *Envoyé :* 28 juin 2024 09:37
> *À :* Alexandre Galipeau <Alexandre.Galipeau@rci.rogers.com>; Charif
> Moustapha Mohamed <CharifMoustapha.Mohamed@rci.rogers.com>
> *Cc :* Gabriel La <it@thekey.com>; Timothy Thomas <tt@thekey.com>
> *Objet :* Re: Account Consolidation Cost
>
>
>
> I hadn't heard back on this. Are we set for Monday?
>
>
>
> On Wed, Jun 26, 2024 at 10:38 AM John Andrew Hawkins <jhawkins@thekey.com>
> wrote:
>
> Greetings Team,
>
> Are we set to consolidate the accounts on Monday?
>
>
>
> On Thu, Jun 13, 2024 at 11:33 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Hi team.
>
>
>
> Let's make this happen for July 1.
>
>
>
> Thanks!
>
>
>
> On Tue, Jun 11, 2024 at 4:20 PM Timothy Thomas <tt@thekey.com> wrote:
>
> Thanks John. I'll speak to accounting and get back to you with a go live
> date.
>
>
>
> On Tue, Jun 11, 2024 at 12:19 PM John Andrew Hawkins <jhawkins@thekey.com>
> wrote:
>
> Greetings Team,
>
> I've heard back from business support on the total cost for the transfer
> of the lines. The total cost for us would be $2354.41. Below is the
> breakdown.
>
>
>
> 872545868
> 5 lines, $50 transfer fee per line
> 431-887-1785 $316.55 finance charge
>
> 875718157
> 7 lines, $50 transfer fee per line
> 236-558-2376 $230.00 finance charge
> 236-888-3038 $239.47 finance charge
> 236-888-4879 $239.47 finance charge
>
> 785976853
> 514-691-0771 $330.86 finance charge
> 514-591-9387 $280.31 finance charge
> 514-594-3642 $117.75 finance charge
>
>
>
> Gabe & Tim,
>
> Please go ahead and review these numbers and the numbers in the
> presentation. Once that is done then let us know if you have any questions
> for Rogers and if you give your approval to proceed. If we get both of your
> approval Tim can coordinate when he wants to do the transfer from a billing
> perspective. Thank you.
>
>
>
>
> *John Hawkins *Senior System Administrator
>
> jhawkins@TheKey.com <JHawkins@TheKey.com>
> (503) 506-0992
>
>  [image: TheKey]
>
>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca <https://www.thekey.ca/>*
>
> [image: TheKey] <https://www.thekey.com/>
>
>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca <https://www.thekey.ca/>*
>
> [image: TheKey] <https://www.thekey.com/>
>
>
>
>
>
>
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> Canada's Largest and Most Reliable 5G Network
>
> This communication is confidential. We only send and receive email on the
> basis of the terms set out at https://www.rogers.com/emailnotice
> <https://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=NEW_GCT&_nfls=true&setLanguage=en&template=emailnotice>
>
>
>
> Le réseau 5G le plus étendu et le plus fiable au pays
>
> Ce message est confidentiel. Notre transmission et réception de courriels
> se fait strictement suivant les modalités énoncées dans l’avis publié à www.rogers.com/aviscourriel
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