--Apple-Mail-1E03D27A-D19C-42A8-8036-5B4E30CDB32E Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Tim Thomas 514 726 7647 Begin forwarded message: > From: Alexis Parrish > Date: October 17, 2024 at 10:12:15=E2=80=AFAM EDT > To: tthomas@thekey.com, laszlo.kovacs@thekey.com, ccartwright@thekey.com > Cc: william.schmiedeknecht@thekey.com, lito.delapena@thekey.com, marc.atki= nson@thekey.com > Subject: Fwd: Billing discrepancy 160935 Marilyn Burns - [#974614] > Reply-To: Alexis Parrish >=20 > =EF=BB=BF > Good Morning Tim and Laszlo,=20 >=20 >=20 > Client Marilyn Burns POC is requesting that we waive surcharges for paymen= ts made to her invoices as shown below. Cheryl from the local office confirm= ed that the client should not have been billed any surcharges from the begin= ning.=20 >=20 > If this is so please advise if we have your approval to move forward with c= rediting the 2.7% surcharges billed to the client for processing payments wi= th her credit card. >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 > =E2=80=8B > Alexis Parrish > Billing Help Desk > Billing@thekey.com > 866-226-1702 >=20 >=20 >=20 > 974614:611100 --Apple-Mail-1E03D27A-D19C-42A8-8036-5B4E30CDB32E Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable = Tim Thomas 514 726 7647 Begin forwarded message: From: Alexis Parrish <billing@thekey.com> Date: = October 17, 2024 at 10:12:15=E2=80=AFAM EDT To: tthomas@thekey.co= m, laszlo.kovacs@thekey.com, ccartwright@thekey.com Cc: william.sc= hmiedeknecht@thekey.com, lito.delapena@thekey.com, marc.atkinson@thekey.com Subject: Fwd: Billing discrepancy 160935 Marilyn Burns - [#9746= 14] Reply-To: Alexis Parrish <billing@thekey.com> =EF=BB=BF Good Morning Tim and Laszlo, Client Marilyn Burns POC is requesting that we waive surcha= rges for payments made to her invoices as shown below. Cheryl from the local= office confirmed that the client should not have been billed any surcharges= from the beginning. If this is so please advise if we have your approval to mov= e forward with crediting the 2.7% surcharges billed to the client for proces= sing payments with her credit card. =E2=80=8B Alexis Parrish Billing Help Desk Billing@thekey.com 866-226-1702 974614:611100 = --Apple-Mail-1E03D27A-D19C-42A8-8036-5B4E30CDB32E--