--000000000000cc970f0605a73512 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Salvo and Coutu we will absorb. Grant =3D Please message Pamela and Ditas to do Edwin's shifts. The client = is familiar with them. Gillings =3D Let's call Robert's bluff. Please ask Mark if he can start at = 7 AM or 8 AM on Tuesdays to Fridays as we will incur no OT because he is on the cheques employee program. Maybe the families will be more willingly to pay once we start actually making the changes On Mon, Sep 18, 2023 at 3:02=E2=80=AFPM Maria Licoudis wrote: > Hi Joey, > > Salvo- Timothy said we can eat it. Family will reduce hours otherwise. > Grant andCoutu- We discussed and said we will absorb. > Gillings- family will not pay and Robert will quit if we reduce hrs. > > Thanks > > > > > *Maria Licoudis RN* > > *Client Success Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > On Sep 18, 2023, at 2:55 PM, Joey Taylor wrote: > > =EF=BB=BF > Hey Everyone, > > OT was much better this pay period. 93.5 hours total of OT compared to > almost 200 hours last pay period. But we do still have some work to do. T= he > following clients have schedules built with OT. Some we will have to abso= rb > but others I believe we can make some changes. > > *Bi-Weekly OT absorbed (Approved by you?):* > Salvo =3D 16 hours > Coutu: 16 hours > Grant: 13 hours > Gillings =3D 16 hours > 61 hours Total > *Suggestions:* > *Grant:* Ask Pamela Allen or Ditas Porteza who work with the client > regularly if they can take on some or all of Edwin's hours. This way we > will not have to introduce a new caregiver. > *Gillings*: If Mark can start at 7 AM (Robert has no OT) or 8 AM (Robert > would have 8 hours of OT) regularly we can salvage this case. > *Casey: *Nikita spoke to the family and they are willing to introduce a > new caregiver. We should be able to minimize/eliminate Foluke's OT going > forward. I would suggest Danielle Patterson, Basirat Olokun, and Lijuan > Zhao as all 3 are great caregivers. > ---------- > *Coutu and Salvo:* Only have 1 caregiver that puts them in 16 hours of OT > each on a biweekly basis. I would recommend absorbing OT in these cases > only. > > Joey Taylor > > *Regional Care Solutions Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000cc970f0605a73512 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Salvo and Coutu we will absorb.=C2=A0 Grant =3D Please = message Pamela and Ditas to do Edwin's shifts. The client is familiar= =C2=A0with them. Gillings =3D Let's call Robert's bluff. Please = ask Mark if he can start at 7 AM or 8 AM on Tuesdays to Fridays as we will = incur no OT because he is on the cheques employee program. Maybe the famili= es will be more willingly to pay once we start actually making the changes= =C2=A0 On Mon, Sep 18, 2023 at 3:02=E