--00000000000069812b0623592910 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We can. For ALL options? On Mon, Sep 30, 2024 at 11:59=E2=80=AFAM Timothy Thomas wro= te: > Looks like they aren't answering. Could we please change that to the > regular after hours on-call please. > > On Mon, Sep 30, 2024 at 12:50=E2=80=AFPM Mark Warner > wrote: > >> Looking at Winnipeg IVR, all calls/options are going to the call center >> for closed/holiday hours. >> >> On Mon, Sep 30, 2024 at 11:44=E2=80=AFAM Timothy Thomas = wrote: >> >>> Hey Mark, >>> >>> We=E2=80=99re having an issue with our phones in Winnipeg. Nancy is cov= ering the >>> stat holiday and her phone is going straight to voicemail. Her 8x8 sett= ings >>> appear correct. Tried calling our office and I just get put on hold. >>> >>> Thanks >>> >>> *Tim Thomas* >>> Head of Midwest & Canada Divisions | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> --00000000000069812b0623592910 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We can.=C2=A0 For ALL options? On Mon, Sep 30, 2024 at 11:5= 9=E2=80=AFAM Timothy Thomas < tt@thekey.= com > wrote: Looks like they aren't answering. Could we please c= hange that to the regular after hours on-call please. On Mon, Sep 30, 2024= at 12:50=E2=80=AFPM Mark Warner < mark.warner@thekey.com > wrote: Looking at Win= nipeg IVR, all calls/options are going=C2=A0to the call center for closed/h= oliday hours. On Mon, Sep 30, 2024 at 11:44=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrot= e: Hey Mark, We=E2=80=99re having an issue with our phones in Winnipeg. Nancy = is covering the stat holiday and her phone is going straight to voicemail. = Her 8x8 settings appear correct. Tried calling our office and I just get pu= t on hold. Thanks=C2=A0 = Tim Thomas Head of Mi= dwest & Canada Divisions |=C2=A0 TheKey Mobile: 514.591.9387 = <a href=3D"https://www.thekey.com/" sty= le=3D"font-family:roboto,Arial,Helvetica,sans-seri