--00000000000054ca7d060162a98e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I do not see the transaction in converge for the month of July. I will call him later today to get more information. Thanks, Sumira On Tue, Jul 25, 2023 at 7:29=E2=80=AFPM Tim Thomas wro= te: > Hi Sumira, > > I=E2=80=99m off tomorrow but I checked QuickBooks and I don=E2=80=99t see= any $5000 > payment. Can you check Converge in the morning and see if any payment for > that amount was run against his card? > > Thanks. > > Tim Thomas > 514 726 7647 > > > On Jul 25, 2023, at 9:35 PM, Joey Taylor wrote: > > =EF=BB=BF > Good Evening > > The client's son Jason called saying a 5K charge was run on his credit > card and he never gave permission to use his card. I see we have a signed > authorization form from him with his name and card number so not sure wha= t > he=E2=80=99s talking about. Also, the last day of service was June 23rd, = 2023. If > someone can give him a call at 501-912-1381 to explain. > > Thank you, > > Joey Taylor > > *Regional Care Solutions Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > --00000000000054ca7d060162a98e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I do not see the transaction in= converge for the month of July.=C2=A0 I will call him later toda= y to get more information. Thanks, Sumir= a On Tue, Jul 25, 2023 at 7:29=E2=80=AFPM Tim Thomas < tthomas@thekey.com > wrote: Hi Sumira= , I=E2=80=99m off tomorrow but I checked QuickBook= s and I don=E2=80=99t see any $5000 payment. Can you check Converge in the = morning and see if any payment for that amount was run against his card? Thanks. Tim Thomas 514 726 7647 On Jul 25, = 2023, at 9:35 PM, Joey Taylor < joey.taylor@thekey.com > wrote: =EF=BB=BF Good Evening=C2=A0 The client's son Jason ca= lled saying a 5K charge was run on his credit card and he never gave permis= sion to use his card. I see we have a signed authorization form from him wi= th his name and card number so not sure what he=E2=80=99s talking about. Al= so, the last day of service was June 23rd, 2023. If someone can give him a = call at 501-912-1381 to explain. Thank you,= Joey Taylor Regional Care Solutions Manager = 514-907-5065 TheKey.ca =C2=A0=C2=A0 <img alt=3D"= TheKey" src=3D"https://lh5.googleusercontent.com/7UIl5qIg98CVLNkfJb0uunvYz_= sB1v2dlALxiwQIOXg4Nqyb5YZa3nuR5XJwc_-WRj46mjbsdSB9RfjI41Hcv-mTpAUYx6If4KAvY= tN