Hey Team,
Im CCing Gerard to this email as well.
We still need to figure out how to proceed on charging clients creditcards.
We can charge them through Vancouvers CC system but will need to transfer
the money over, we need to know if we should continue with this ?
@Dennis Fancy <dfancy@thekey.com> Can you please let us know if there was a
creditcard system in the past for Winnipeg? Maybe Lindsey might know
On Wed, Sep 13, 2023 at 1:38 PM Brian Boxall <bboxall@thekey.com> wrote:
> I have emails from Tim , August 3rd saying this issue was close to
> resolved.
>
> I CC'd Tim in case he can provide an update.
>
> Tim, this is regarding the Winnipeg office being able to accept Credit
> Cards as forms of payment.
>
> On Wed, Sep 13, 2023 at 12:31 PM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
>> Hi Ali,
>>
>> For Winnipeg, do we have a system that let's us process credit card
>> payments?
>> I don't think CAFT allows us to do that.
>>
>> Thanks,
>> *Sumira Suthesan*
>> Accounts Receivable Specialist
>> T: 438-230-3887 ext.1070006
>> www.TheKey.com <http://www.thekey.com/>
>> [image: TheKey]
>>
>>
>> On Wed, Sep 13, 2023 at 10:25 AM Brian Boxall <bboxall@thekey.com> wrote:
>>
>>> I see that a Credit Card Auth was added to the file Sept 2023.
>>>
>>> On Wed, Sep 13, 2023 at 11:56 AM Sumira Suthesan <
>>> sumira.suthesan@thekey.com> wrote:
>>>
>>>> Hi John,
>>>>
>>>> I believe Brian will have to provide the payment method form to Heather
>>>> Cobb for Mary Cobb.
>>>> MPI used to pay by cheque.
>>>>
>>>> Thanks,
>>>> *Sumira Suthesan*
>>>> Accounts Receivable Specialist
>>>> T: 438-230-3887 ext.1070006
>>>> www.TheKey.com <http://www.thekey.com/>
>>>> [image: TheKey]
>>>>
>>>>
>>>> On Wed, Sep 13, 2023 at 9:50 AM John Janiga <john.janiga@thekey.com>
>>>> wrote:
>>>>
>>>>> Hello Sumira,
>>>>>
>>>>> Thank you, and to confirm we have received a payment method for
>>>>> charges that are to be handled by Mary Cobb ?
>>>>>
>>>>> She did request a secure form to provide this information.
>>>>>
>>>>> Just want to check and be sure we have this all set.
>>>>>
>>>>> *John Janiga*
>>>>> Senior Accounts Receivable Specialist
>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>> *408-647-7538 *
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Sep 13, 2023 at 12:48 PM Sumira Suthesan <
>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>
>>>>>> Hi John,
>>>>>>
>>>>>> Please see attached.
>>>>>>
>>>>>> Thanks,
>>>>>> *Sumira Suthesan*
>>>>>> Accounts Receivable Specialist
>>>>>> T: 438-230-3887 ext.1070006
>>>>>> www.TheKey.com <http://www.thekey.com/>
>>>>>> [image: TheKey]
>>>>>>
>>>>>>
>>>>>> On Wed, Sep 13, 2023 at 9:46 AM John Janiga <john.janiga@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Sumira,
>>>>>>>
>>>>>>> Thank you for your update.
>>>>>>>
>>>>>>> Can you please send me the invoices you faxed over to MPI so I have
>>>>>>> them for follow up.
>>>>>>>
>>>>>>> *John Janiga*
>>>>>>> Senior Accounts Receivable Specialist
>>>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>>>> *408-647-7538 *
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Sep 13, 2023 at 12:38 PM Sumira Suthesan <
>>>>>>> sumira.suthesan@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> The outstanding invoices for Mary Cobb have been sent to MPI via
>>>>>>>> fax.
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> *Sumira Suthesan*
>>>>>>>> Accounts Receivable Specialist
>>>>>>>> T: 438-230-3887 ext.1070006
>>>>>>>> www.TheKey.com <http://www.thekey.com/>
>>>>>>>> [image: TheKey]
>>>>>>>>
>>>>>>>>
>>>>>>>> ---------- Forwarded message ---------
>>>>>>>> From: Ali Malik <ali.malik@thekey.com>
>>>>>>>> Date: Mon, Sep 11, 2023 at 9:47 AM
>>>>>>>> Subject: Re: New Invoice from TheKey formerly Home Care Assistance
>>>>>>>> Wi
>>>>>>>> To: <
>>>>>>>> hcawinnipeg+85347017121046fe8dd171177668f267+0A@clearcaremail.ca>,
>>>>>>>> Sumira Suthesan <sumira.suthesan@thekey.com>
>>>>>>>>
>>>>>>>>
>>>>>>>> Yes will do
>>>>>>>>
>>>>>>>> @Sumira Suthesan <sumira.suthesan@thekey.com> Please let John know
>>>>>>>> when you have submitted for Mary Cobb so that he can followup with payment
>>>>>>>>
>>>>>>>> On Mon, Sep 11, 2023 at 12:43 PM Heather Cobb <
>>>>>>>> hcawinnipeg+85347017121046fe8dd171177668f267+0A@clearcaremail.ca>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Ali,
>>>>>>>>> Ok, cool.
>>>>>>>>> For Aug then will you follow up with MPI as they would need to
>>>>>>>>> cover this.
>>>>>>>>> Thanks
>>>>>>>>> Heather
>>>>>>>>> On 11 Sep 2023, at 13:54, Ali Malik <
>>>>>>>>> hcawinnipeg+eb122e91531542a7a6afccc0999909fe+0A@clearcaremail.ca>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Yes we will be invoicing Monthly for you in September.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> thank you
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Fri, Sep 8, 2023 at 5:29 PM Heather Cobb <
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> hcawinnipeg+3cbd81149bbc4dd68f76343a41cc1a1c+0A@clearcaremail.ca>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Hi Ali,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > August was the final month of MPI payments, and as we cancelled
>>>>>>>>> for 2
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > weeks while I was in Winnipeg all should be covered by them.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > For Sept onwards, can you please send me a single invoice for
>>>>>>>>> the full
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > month?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Heather
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > On 8 Sep 2023, at 21:19, Ali Malik <
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > hcawinnipeg+c8e9a302998b41bfac8623baa6a6ba77+0A@clearcaremail.ca>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Greetings,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Please find attached your invoice for billing period
>>>>>>>>> 08/16/2023-08/31/2023.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > If you have any questions, you can reach me at
>>>>>>>>> ali.malik@thekey.com
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > 204-489-6000.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Thank you,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > Ali Malik
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > ---
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > TheKey formerly Home Care Assistance Winnipeg
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > , , ,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > unsubscribe
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > ---
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > TheKey formerly Home Care Assistance Winnipeg
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > , , ,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> > unsubscribe
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>> >
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Ali Malik*
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Manager - Financial Operations
>>>>>>>>>
>>>>>>>>> ---
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> TheKey formerly Home Care Assistance Winnipeg
>>>>>>>>>
>>>>>>>>> , , ,
>>>>>>>>>
>>>>>>>>> unsubscribe
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> ---
>>>>>>>>>
>>>>>>>>> TheKey formerly Home Care Assistance Winnipeg
>>>>>>>>> , , ,
>>>>>>>>>
>>>>>>>>> unsubscribe
>>>>>>>>> <https://hcawinnipeg.clearcareonline.ca/activity/unsubscribe/F3aDCohYlkJ2/>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> *Ali Malik*
>>>>>>>> Manager - Financial Operations
>>>>>>>>
>>>>>>>>
>>>
>>> --
>>> Brian Boxall
>>>
>>> Client Success Manager
>>>
>>> Direct 431 887 1785
>>>
>>> Office 204 489 6000
>>>
>>>
>>>
>>>
>>>
>>> TheKey.ca <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>>
>
> --
> Brian Boxall
>
> Client Success Manager
>
> Direct 431 887 1785
>
> Office 204 489 6000
>
>
>
>
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
--
*Ali Malik*
Manager - Financial Operations