--000000000000d9399705fa2d7cbf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I do have a question about payroll records. These are not available in the portal so who will handle requests for anything related to payroll prior to acquisition or any other records not maintained in the portal for employees= ? On Tue, Apr 25, 2023 at 2:36=E2=80=AFPM Audra Williams = wrote: > Although, the download is extremely slow, we are slated to be complete > Thursday for NY. > > Best, > > On Tue, Apr 25, 2023 at 11:26=E2=80=AFAM Lucas Motro = wrote: > >> Tim - Thanks. >> >> Audra, Angie - Can you please confirm on the NY side? We have to be off >> by end of month otherwise will have to compensate Mavencare $11k for May= . >> >> Lucas >> >> On Tue, Apr 25, 2023 at 2:22=E2=80=AFPM Timothy Thomas w= rote: >> >>> We are on track to complete our export at the end of the month >>> >>> On Tue, Apr 25, 2023 at 12:07 PM Michelle Verbruggen >> michelle.verbruggen@vivtechnologies.com> wrote: >>> >>>> Hi Audra and Tim, >>>> >>>> Circling back on this. Please confirm. >>>> >>>> Best, >>>> >>>> Michelle >>>> >>>> *Michelle Verbruggen* >>>> Chief of Staff >>>> vivtechnologies.com >>>> >>>> >>>> On Fri, Apr 21, 2023 at 1:13=E2=80=AFPM Michelle Verbruggen >>> michelle.verbruggen@vivtechnologies.com> wrote: >>>> >>>>> Hi Audra and Tim, >>>>> >>>>> Hope your week is going well. >>>>> >>>>> A friendly reminder that we will be sunsetting TheKey's portal >>>>> infrastructure on April 30th (just over a week from now). >>>>> >>>>> Please confirm you have completed the required downloads on your end. >>>>> >>>>> Best, >>>>> >>>>> Michelle >>>>> >>>>> *Michelle Verbruggen* >>>>> Chief of Staff >>>>> vivtechnologies.com >>>>> >>>>> >>>>> On Mon, Apr 10, 2023 at 10:04=E2=80=AFAM Audra Williams >>>>> wrote: >>>>> >>>>>> We are still working on this for NY as well. It is taking a lot >>>>>> longer than expected. >>>>>> >>>>>> Thank you! >>>>>> >>>>>> On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> Hi Lucas. >>>>>>> >>>>>>> We will manually export the data ASAP. Should have it completed >>>>>>> within the next two weeks. >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro >>>>>>> wrote: >>>>>>> >>>>>>>> Timothy, are we talking about a couple hundred caregivers? Sounds >>>>>>>> like bulk download not an option and we can't ask to maintain the = Mavencare >>>>>>>> portal indefinitely so maybe you can advise whether we can look at >>>>>>>> downloading caregiver files individually which it sounds like our = Caregiver >>>>>>>> Ambassador has already started doing. Let us know if you have a di= fferent >>>>>>>> perspective. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> L >>>>>>>> >>>>>>>> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen >>>>>>> michelle.verbruggen@vivtechnologies.com> wrote: >>>>>>>> >>>>>>>>> Hi Tim, >>>>>>>>> >>>>>>>>> Unfortunately, we cannot assist with a bulk download of the data.