--00000000000021cf1706271e2545 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We are still not getting these emails. It appears that the on call coordinators are not either. This has created some issues this weekend. On Fri, Nov 15, 2024 at 2:22=E2=80=AFPM Abby Cnossen = wrote: > Hello, > > It appears that the appropriate people have not been assigned to > Kansasoncall@thekey.com. Please adjust this email group to only include > the following people. > Kansas > Kansasoncall@thekey.com > Abby acnossen@thekey.com > Renae Renae.soler@thekey.com > Julianna Jubrown@thekey.com > Holli Holli.bower@thekey.com > Thivyah Thivyah.Malanar@thekey.com > Teresa teresa.heit@thekey.com > Amy amy.catalina@thekey.com > Ali alison.mchargue@thekey.com > > On Wed, Oct 30, 2024 at 11:57=E2=80=AFAM Karthik Sekar > wrote: > >> Hi Abby, >> >> Thank you for sending the request to THEKEY IT ServiceDesk. >> >> As per your request I have created DL and added your colleagues. >> >> michiganoncall@thekey.com, Stlouisoncall@thekey.com, >> milwaukeeoncall@thekey.com, kansasoncall@thekey.com, >> Columbusoncall@thekey.com >> >> Warm Regards, >> >> Karthik Sekar >> Service Desk Engineer >> Contact IT Support 8 am-9 pm EST @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> [image: TheKey] >> Karthik.sekar@thekey.com >> >> >> >> >> On Wed, 30 Oct at 11:16 AM , Abby Cnossen (Admin) > acnossen@homecareassistance.com> wrote: >> Hello, >> >> We are requesting new email groups for on-call purposes. Please see the >> spreadsheet attached here Midwest On-call Email Groups >> >> with more details. >> >> If there are any questions or concerns I am happy to assist. >> >> Thank you, >> -- >> *Abby Cnossen* >> Manager of Quality and Service >> Call or text: 616-271-8243 >> TheKey.com >> >> 990952:611100 >> > > > -- > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheKey.com > --00000000000021cf1706271e2545 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We are still not getting these emails. It appears that the= on call coordinators are not either. This has created some issues this wee= kend. On Fri, Nov 15, 2024 at 2:22=E2=80=AFPM Abby Cnossen < acnossen@thekey.com > wrote: Hello, It appears that the appropriate people have not been assigned = to Kansasoncal= l@thekey.com . Please adjust this email group to only include the follow= ing people.=C2=A0 Kansas Kansasoncall= @thekey.com Abby acnossen@thek= ey.com Renae <td style=3D"border-width:1px;border-style:solid;border= -color:rgb(204,204,204) rgb(0,0,0) rgb(0,0,0) rgb(204,204,204);overflow:hid= den;padding:2px 3px;vertical-al