--0000000000008257da06302c3325 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Danielle, Our records show AP stopped receiving their invoices in November 2024. Please request the vendor to send their future PDF invoices to invoices@thekey.coupahost.com to avoid missed payments. For payment inquiries they can also reach out to coupasupport@thekey.com. In the meantime, I can help to rush processing these invoices and will request our Treasury Team if we can expedite the payment. We have a new Purchase Order process in place which is an estimated annual spend for each vendor. It is submitted to you and Tim for approval. Once it is approved, I can proceed with processing the invoices. Please note you will still need to approve the invoices in Coupa. Feel free to let me know if you need more details. *Best regards,* Trish Nguyen Sr. Accounts Payable | TheKey *Trish.nguyen@thekey.com * On Wed, Mar 12, 2025 at 1:55=E2=80=AFPM Danielle James wrote: > Hi, > We have a scanner that is broken and we called in for it to be serviced. > They informed me that there are several months of invoices past due. They > are not willing to come out and fix the scanner until it is paid. > Can you please advise? > > I have attached the past-due invoices. > > Thank you > > *Danielle James LPN* > > Milwaukee General Manager | TheKey > > Mobile: 414-309-4827 > > > > *Have positive feedback? We'd love to share that with the community: * > https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZm= eZB1UILA > --0000000000008257da06302c3325 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Danielle,=C2=A0 Our recor= ds show AP stopped receiving their invoices in November 2024.=C2=A0 Please = request the vendor to send their future PDF invoices to invoices@thekey.coupahost.com to avoid mi= ssed payments. For payment=C2=A0inquiries they can also reach out to coupasupport@thekey.com . In the meantime, I can help to rush processing these invoic= es and will request our Treasury Team if we can expedite the payment.=C2=A0= We have a new Purchase Order process in place which is an estimated=C2=A0a= nnual spend for each vendor.=C2=A0 It is submitted to you and Tim for appro= val.=C2=A0 Once it is=C2=A0approved, I can proceed with processing the invo= ices.=C2=A0 Please note you will still need to approve the invoices in Coup= a.=C2=A0 Feel free to let me know if you need more details.=C2=A0 Best = regards, Trish Nguyen Sr. Accounts Payable | TheKey Trish.nguyen@thekey.com <span style=3D"font-size:10pt;font-fam= ily:Verdana,sans-serif;color:rgb(17,85,204);background-color:transparent;ve= rti