Good Morning,
The 20 Mavencare Caregivers are all set to utilize the app with the Toronto
office are all set to begin using the Caregiver Connect app.
Let me know if you have any questions.
Amy
On Thu, Sep 15, 2022 at 9:15 AM Timothy Thomas <tt@thekey.com> wrote:
> Theyre already loaded up in clearcare. In the toronto location tagged as
> Mavencare CG.
>
> Ive Cc’d. Cheryl Cartwright who's overseeing this move and can help answer
> any further questions.
>
> Thank you!
>
> On Thu, Sep 15, 2022 at 8:57 AM Amy Freeman <afreeman@thekey.com> wrote:
>
>> No problem! When will the move of the Caregivers be completed?
>>
>> Amy
>>
>> On Thu, Sep 15, 2022 at 7:09 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Hi Amy,
>>>
>>> On Monday we’re moving roughly 40 caregivers from Mavencare Toronto (an
>>> acquisition with their own tech stack) to clearcare and we would like to
>>> get them using the app right away. Would it be possible to expand the test
>>> to include them?
>>>
>>> If so could you add Kathryn Nester and Tyler Fergueson to the
>>> orientation session.
>>>
>>> Thanks in advance
>>> Tim
>>>
>>> On Wed, Sep 14, 2022 at 4:46 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Yes please. If we could organize a session for chuck and carolyn that
>>>> would be greatly appreciated.
>>>>
>>>> Thanks for all your assistance!
>>>> Tim
>>>>
>>>> On Wed, Sep 14, 2022 at 4:30 PM Tori Porter-Martin <
>>>> tori.portermartin@thekey.com> wrote:
>>>>
>>>>> Thank you all for getting this rolling! Looking forward to any
>>>>> feedback from our testers.
>>>>>
>>>>> Tim, I heard from Erica today that you were asking about a training
>>>>> session for the Caregiver Ambassadors - we will definitely do this as part
>>>>> of the larger onboarding process. Would you like to have a small session
>>>>> for anyone working with the testing caregivers? Happy to do that as well.
>>>>>
>>>>> Thanks,
>>>>> Tori
>>>>>
>>>>> On Wed, Sep 14, 2022 at 3:13 PM Amy Freeman <afreeman@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> All of the Caregivers listed have been sent a message via ClearCare
>>>>>> (email and SMS) except Mindy Nanan. Clearcare blocked messaging her.
>>>>>> Please let me know if any issues are encountered. Excited to get this
>>>>>> going!
>>>>>>
>>>>>> Thank you,
>>>>>>
>>>>>> Amy
>>>>>>
>>>>>> On Wed, Sep 14, 2022 at 10:40 AM Chuck Terlesky <cterlesky@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Carolyn,
>>>>>>>
>>>>>>> You can use this user guide if you need it (see attachment) - it can
>>>>>>> be found in workplace.
>>>>>>>
>>>>>>> Chuck
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Sep 14, 2022 at 10:55 AM Amy Freeman <afreeman@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Thank you! I will get a message out to them this afternoon with
>>>>>>>> instructions to download the app and start using.
>>>>>>>>
>>>>>>>>
>>>>>>>> Amy
>>>>>>>>
>>>>>>>> On Wed, Sep 14, 2022 at 9:53 AM Carolyn Daoust <
>>>>>>>> carolyn.daoust@homecareassistance.com> wrote:
>>>>>>>>
>>>>>>>>> Hi.
>>>>>>>>>
>>>>>>>>> Here is a list of Caregivers we can use in Montreal (I can add
>>>>>>>>> more names if you wish). I will advise them.
>>>>>>>>> - Kingsley Nwachuwku
>>>>>>>>> - Giovanna Boni
>>>>>>>>> - Donna Iton
>>>>>>>>> - Lisa Bristol
>>>>>>>>> - Danielle Patterson
>>>>>>>>> - Shazia Sheikh
>>>>>>>>> - Abigail Creese
>>>>>>>>> - Domenica Valenti
>>>>>>>>> - Mindy Nanan
>>>>>>>>> - Michelangelo Dib
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Carolyn Daoust <https://twitter.com/hcamontreal>
>>>>>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/?miniCompanyUrn=urn%3Ali%3Afs_miniCompany%3A9227717&lipi=urn%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=%2FlYOfmoyrq2A42y8ntKNeQ%3D%3D>
>>>>>>>>>
>>>>>>>>> *Coordinatrice des ressources humaines *
>>>>>>>>>
>>>>>>>>> *Human Resource Coordinator*
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Tel: 514.907.5065 | Fax: 514.221.4265
>>>>>>>>>
>>>>>>>>> carolyn.daoust@homecareassistance.com |
>>>>>>>>> Homecareassistancemontreal.ca
>>>>>>>>> <https://www.homecareassistancemontreal.ca/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Sep 14, 2022 at 12:41 PM Chuck Terlesky <
>>>>>>>>> cterlesky@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Carolyn,
>>>>>>>>>>
>>>>>>>>>> Do you have 5 to 10 caregivers who can pilot the app in Montreal?
>>>>>>>>>> If not, we can look into Calgary for additional users.
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>> Chuck
>>>>>>>>>>
>>>>>>>>>> On Wed, Sep 14, 2022 at 10:32 AM Timothy Thomas <tt@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Amy,
>>>>>>>>>>>
>>>>>>>>>>> This is great news. I agree on smaller test run.
>>>>>>>>>>>
>>>>>>>>>>> Ive Cc’d chuck and carolyn who can get started on this right
>>>>>>>>>>> away.
>>>>>>>>>>>
>>>>>>>>>>> Thank you
>>>>>>>>>>> Tim
>>>>>>>>>>>
>>>>>>>>>>> On Tue, Sep 13, 2022 at 2:24 PM Amy Freeman <afreeman@thekey.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Tim,
>>>>>>>>>>>>
>>>>>>>>>>>> The issues we were having with the app in Canada have been
>>>>>>>>>>>> addressed and we are ready to plan the roll out across Canada.
>>>>>>>>>>>> Tori will work with you on the plan to get it rolled out across
>>>>>>>>>>>> all agencies.
>>>>>>>>>>>>
>>>>>>>>>>>> I don't think we had a successful test previously due to the
>>>>>>>>>>>> issues encountered. Would you like to test with a handful of your English
>>>>>>>>>>>> speaking Caregivers? I am only seeing 25 downloads of the app in Canada and
>>>>>>>>>>>> a number of those are you and your office staff.
>>>>>>>>>>>> I think we should target a subset of 5-10 caregivers that we
>>>>>>>>>>>> can validate with on a daily basis. We can run reports to see the clock out
>>>>>>>>>>>> method in ClearCare and see API labeling in the care log as well.
>>>>>>>>>>>>
>>>>>>>>>>>> What are your thoughts?
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Amy Freeman
>>>>>>>>>>>> Senior Product Manager
>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>> afreeman@TheKey.com <Amy.Freeman@TheKey.com>
>>>>>>>>>>>> (650) 722-8247
>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Tim Thomas
>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>>>>> General Manager
>>>>>>>>>> Home Care Assistance Calgary
>>>>>>>>>> Home Care Assistance Winnipeg
>>>>>>>>>> Office Calgary: 403-301-3777
>>>>>>>>>> Office Winnipeg: 204-489-6000
>>>>>>>>>> 37 Richard Way SW, Unit 305
>>>>>>>>>> <https://www.google.com/maps/search/37+Richard+Way+SW,+Unit+305+Calgary,+AB.+T3E+7M8?entry=gmail&source=g>
>>>>>>>>>> Calgary, AB. T3E 7M8
>>>>>>>>>> <https://www.google.com/maps/search/37+Richard+Way+SW,+Unit+305+Calgary,+AB.+T3E+7M8?entry=gmail&source=g>
>>>>>>>>>>
>>>>>>>>>> HomeCareAssistanceCalgary.ca
>>>>>>>>>> HCAWinnipeg.ca
>>>>>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>>>>>> ---
>>>>>>>>>> Read Our Testimonials
>>>>>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>>>>>> Join Our Newsletter
>>>>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>>>>> <https://homecareassistance.com>
>>>>>>>>>> Champions of Longevity
>>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>> General Manager
>>>>>>> Home Care Assistance Calgary
>>>>>>> Home Care Assistance Winnipeg
>>>>>>> Office Calgary: 403-301-3777
>>>>>>> Office Winnipeg: 204-489-6000
>>>>>>> 37 Richard Way SW, Unit 305
>>>>>>> <https://www.google.com/maps/search/37+Richard+Way+SW,+Unit+305+Calgary,+AB.+T3E+7M8?entry=gmail&source=g>
>>>>>>> Calgary, AB. T3E 7M8
>>>>>>> <https://www.google.com/maps/search/37+Richard+Way+SW,+Unit+305+Calgary,+AB.+T3E+7M8?entry=gmail&source=g>
>>>>>>>
>>>>>>> HomeCareAssistanceCalgary.ca
>>>>>>> HCAWinnipeg.ca
>>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>>> ---
>>>>>>> Read Our Testimonials
>>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>>> Join Our Newsletter
>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>> <https://homecareassistance.com>
>>>>>>> Champions of Longevity
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Tori Porter-Martin*
>>>>> Director of Implementation and Support
>>>>>
>>>>> tori.portermartin@thekey.com
>>>>> 410-991-9564
>>>>> TheKey.com
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>> (514) 591-9387
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>> (514) 591-9387
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>