--000000000000408d5d05f988fe69 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Going forward, we are to charge Marieanne. Marieanne shall refund her share to Natalie. On Mon, Apr 17, 2023 at 7:05=E2=80=AFAM Timothy Thomas wrot= e: > So how should Dominique respond to Nathalie? Are you refunding her card > and charging Mariannes instead? > > On Mon, Apr 17, 2023 at 10:00=E2=80=AFAM Vincenzo Nesparoli vincenzo.nesparoli@thekey.com> wrote: > >> I spoke to Marieanne Zalzal. She provided her credit card details and >> mobile number. No point calling the home line. Mother suffers from >> alzheimer. We are good! >> >> On Mon, Apr 17, 2023 at 6:41=E2=80=AFAM Dominique Jacobs >> wrote: >> >>> Hello all, >>> >>> Not sure why she thought payment was via cheque? Can this be followed u= p >>> on please? >>> >>> I've told her we don't normally accept payment via cheque but would hav= e >>> someone follow up with her today. >>> >>> Thanks so much >>> Dom >>> >>> [image: TheKey] >>> Dominique Jacobs >>> >>> *Client Care Manager/Licensed Practical Nurse* >>> >>> *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> djacobs@TheKey.com | TheKey.ca >>> >>> >>> ---------- Forwarded message --------- >>> From: Nathalie Zalzal >>> Date: Thu, Apr 13, 2023 at 5:40=E2=80=AFPM >>> Subject: Payment for Mr. And Mrs. Zalzal >>> To: Dominique Jacobs , Stephanie Demers >> thekey.com>, marianne zalzal >>> >>> >>> Hi Dominique, >>> I noticed that there was a payment taken out of my Visa card. We were >>> to pay you by cheque and the visa was written down but not to be used. = Is >>> there any way to refund this and send the bill to my sister? If not I = can >>> ask my sister for this time only to pay me. >>> Regards, >>> Nathalie >>> >>> Sent from my iPhone >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000408d5d05f988fe69 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Going forward, we are to charge Marieanne. Marieanne shall= refund her share to Natalie. On Mon, Apr 17, 2023 at 7:05=E2=80=AFAM Timot= hy Thomas < tt@thekey.com > wrote:= So how should Dominique respond to Nathalie? Are you refunding her card a= nd charging Mariannes instead? On Mon, Apr 17, 2023 at 10:00=E2=80=AFAM Vinc= enzo Nesparoli < vincenzo.nesparoli@thekey.com > wrote: I spoke to Mariea= nne Zalzal. She provided her credit card details and mobile=C2=A0number. No= point=C2=A0calling the home line. Mother suffers from alzheimer. We are go= od! On Mon, Apr 17, 2023 at 6:41=E2=80=AFAM Dominique Jacobs < djacobs@thekey.com > wro= te: Hello=C2=A0all,=C2=A0 Not sure why she thought paym= ent was via cheque? Can this be followed up on please? = I've told her we don't normally accept payment via cheque=C2= =A0but would have someone=C2=A0follow