--00000000000057d8f706335c41e1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Audra, May I ask what is being changed? I want to make sure the CGMs and CSMs know what it should be to prevent those settings from being off. Thanks, Diane On Mon, Apr 21, 2025 at 10:15=E2=80=AFPM Audra Williams = wrote: > Hi Diane and Danielle! > > We had an audit run in Wellsky to see if any of the office settings to > bill and pay OT were off. We found the South Carolina, Chicago and > Milwaukee settings were off. I have requested that this be corrected. > This will be completed on 4/22. > > If a client should not be charged OT due to our inability to staff a CG, > you will need to manually correct this in Wellsky prior to submitting > billing. > > Best, > > > -- > > *Audra N. Williams* > > Director, Divisional Operations | TheKey > > Mobile: 425.757.7027 > > > > --00000000000057d8f706335c41e1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Audra, May I ask what= is being changed? I want to make sure the CGMs and CSMs know what it shoul= d be to prevent those settings from being off.=C2=A0 Thanks, Diane On Mon, Apr 21, 2025 at 10:15=E2= =80=AFPM Audra Williams < audraw@the= key.com > wrote: Hi=C2=A0Diane and Danielle! = We had an audit run in Wellsky to see if any of the office settings to= bill and pay OT were off.=C2=A0 We found the South Carolina, Chicago=C2=A0= and Milwaukee settings were off.=C2=A0 I have requested that this be correc= ted.=C2=A0 This will be completed=C2=A0on 4/22. If a client should not b= e charged OT due to our inability to staff a CG, you will need to manually = correct this in Wellsky prior to submitting billing. Best, -- Audra N. Willia= ms Director, Divisional Operations | TheKey Mobile: 425.757.= 7027 --00000000000057d8f706335c41e1--