--00000000000096301105ed85e0f3 Content-Type: text/plain; charset="UTF-8" Hi, Cheryl! I hope that you're doing well. Passing off the detractor below in order for you to initiate next steps in planning and contacting the POC directly. Hope you have a great day! On Tue, Nov 15, 2022 at 8:29 AM Medallia wrote: > Client Name: Muriel Robertson > > CC ID: 1000000000043834 > > Primary Contact: Peter Robertson > > PC Contact Info: probertson738@gmail.com / > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Toronto > > Tenure: Less Than 4 Weeks > > Actual Customer Segment: Bee > > Stated Customer Segment: Bee > > Survey: SOC Survey 1 > > Main Score: 0 > > Comments: The PSW assigned to look after my wife whilst I was away spent > most of her time watching TV. I gave her about 6 jobs to do and she did > only one (made the bed) I have received an apology from management and > accept their concerns. > > > Please click here to see the full survey response and learn more about the > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=163704 > --00000000000096301105ed85e0f3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! I hope that you're doin= g well. Passing off the detractor below in order for you to initiate=C2=A0n= ext steps in planning and contacting the POC directly.=C2=A0 = Hope you have a great day! On Tue, Nov 15, 2022 at 8:29 AM = Medallia < noreply@app.medall= ia.com > wrote: Client Name: Muriel Robertson CC ID: 1000000000043834 = Primary Contact: Peter Robertson PC Contact Info: probertson738@gmail.com / Survey Delivery: Email Division: Canada Bus= iness Unit: Toronto Tenure: Less Than 4 Weeks Actual Customer= Segment: Bee Stated Customer Segment: Bee Survey: SOC Surv= ey 1 Main Score: 0 Comments: The PSW assigned to look after m= y wife whilst I was away spent most of her time watching TV. I gave her ab= out 6 jobs to do and she did only one (made the bed) I have received an ap= ology from management and accept their concerns. Please = click here to see the full survey response and learn more about the client:= https://hca.medallia.com/hca/respInvForm.do?surveyid=3D16= 3704 --00000000000096301105ed85e0f3--